ACityDiscount Restaurant Equipment Customer Reviews

Store Details

Store Ratings* Summary


ACityDiscount Restaurant Equipment
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.7
Would Shop Here Again: 7.9
On Time Delivery: 8.0
Customer Support: 7.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of ACityDiscount Restaurant Equipment


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Andy
11-28-2009
Good transaction and fast service.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
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jim beam
11-20-2009
delivery was slow.if it was shipped from the south side of chicago like i was lead to believe icould have picked it up a week eariler
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Len
11-11-2009
Got what I expected, timly at a reasonable price.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Hanover, MA Home Bar
11-09-2009
A friend told me about ACityDiscout as I was looking for a glass-door fridge for my home bar, I went online, found the perfect match, easily placed my order, and couldn't be more happy with my experience with ACD...I HIGHLY recommend this company!
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
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andy
10-25-2009
The convection oven was supposed to be single phase,it's 3 phase. I left a voicemail message concerning the problem and have not heard back.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
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unhappy in sc
10-22-2009
The single refrigerator was not working when we received it, cost over $300 to repair. We were offered a $150 store credit (we paid almost 1000) or to pay return shipping ourselves. It took a week and repeated calls to get this unsatisfactory...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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it's a shame
10-16-2009
place order on 10/05/09 up till today i have not received the item, it's been different stories every day,yet your company deducted the money from my account on the 7th. your customer service sucks & i will never buy anything from your company again.

ACityDiscount Restaurant Equipment has posted a response to this review.  Read full review

Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
09-21-2009
The customer service rep on the phone, on several occasions gave me one answer then the next rep gave me another. I had asked for the manufactures number so I can call them myself to get the delivery answer and I was told "No." I have more to...