Cooking.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Cooking.com
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.3
Customer Support: 8.7
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Cooking.com

Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I never knew what the anticipated delivery time was, so I can't comment on that. I was searching for one other item, but you didn't have it at all. It's an apple corer/slicer; I already have one and want another just like it.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
06-30-2009
My order was canceled and they did not credit my discover acc.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
This was a Father's Day gift for my son-in-law. He thought it was pretty neat and definitely try it the next time he grills.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
Williams Sonoma could take quite a few lessons from your website. They have a limited product line, you have a wide product line. Their prices are too high, your prices are reasonable. Keep up the good work.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
I am happy with all items purchsed from you but your shippng rate - that alone discouraged me from ordering more items - because of the high cost of the shipping cost, 'll buy locally.I indicated this in prior surveys-
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
The only criticism I have is that the jars of pasta sauce I purchased could have been packaged better, I am surprised there was no breakage.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-28-2009
box says stainless 18/10, but product didn't seem to have that quality.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-28-2009
I've been out of town and unable to use my pan. However, I have all the confidence I'll love it as much as everything else I've purchased from Cooking.com!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-28-2009
Ordered bamboo steamer, tag says recipes & instructions included - not. Will check Chen website to ask for copy; if that goes nowhere, will call Customer Support for help. Don't want to try item w/out knowing how.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
great selection of products for kitchen!!!!
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