KitchenDirect.com Customer Reviews

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Store Ratings* Summary

Overall Rating:
   Rating in Progress


KitchenDirect.com

Over 1,000 customers have rated this store since 2004
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of KitchenDirect.com

Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
03-30-2009
I paid extra for the expedited 2-3 day delivery for the order placed on March 24th. It's March 30th and I still haven't received the dishwasher power cord. The plumbers will be at my house tomorrow. I sure hope the cord arrives today.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
03-16-2009
The customer service rep was great
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
01-02-2009
I had to cancel the order shortly after making it. This was to be a gift and I found out the recipient already had one. Customer service was GREAT! They took care of canceling the order with no stress and I will definitely shop from them again.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 4  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
12-29-2008
One of the identical items came with a pedestal shelf and one did not.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
12-20-2008
the item was purchased as a Christmas gift and we have not yet installed it so cannot say how satisfied we are with the product at this time.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
10-04-2008
I placed an order with another appliance company before finding kitchendirect (this was on 8/18/08) and I haven't received those items yet. I wish I had found kitchendirect.com first.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-11-2008
Excellent customer service and reasonable price. Will order from this place again.Deliver on time.Very satisfy with receiving the order on time.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
07-28-2008
I ordered 2 items then canceled one. I received the canceled item and the item I wanted was the one that got canceled
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-24-2008
I ordered a microwave oven, and it not only came on time, but it is beautiful. My oven died after 10 years, and I reseached the Internet for one, and located KitchenDirect. I couldn't wait to open the box, set it up, and used it the same day. Thank... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-20-2008
I received the product sooner than I expected, and price was one of the lowest also.
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