SendAFrame.com Customer Reviews

Store Details

Store Ratings* Summary


SendAFrame.com
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.0
On Time Delivery: 9.4
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of SendAFrame.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Bart
11-21-2009
I have purchased this product many times in the past from SendAFrame because I like the quality of the product. And, I am always amazed with how quickly I receive my order. Thank you!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Babs
11-17-2009
It was simple! I received the purchase I wanted in a timely manner. I would certainly recommend SendAFrame to all my friends. .
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
11-12-2009
It would be better for our company/school if we could speak to staff on the phone. The online chat was not effective and frustrating.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Linda
11-12-2009
Very nice. The wood doesn't look exactly as I expected, but it's pretty close. Put together well and I like the lightweight plexiglass. I'd order again.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Zoe
11-11-2009
I HAVE NOT YET RECEIVED MY ORDER. I thought it would have been here by now. I paid a lot for shipping, so I really have no idea why it is not here or why I don't have an email from Send-A-Frame or whatever saying why it is delayed.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
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ca
11-11-2009
I sent a note to customer service already. No response. Guy who did engraving got a few things wrong. In the end it was OK but not what I ordered.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-10-2009
interesting concept. you should somehow make people of your existence. i learned about you from a frame maker.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Barb
11-07-2009
The frames are BEAUTIFUL!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Nora
11-06-2009
Great product, just want I wanted, best price I could find.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-04-2009
This my first experiance with your company. I was pleased with service,the product and timeliness.