SendAFrame.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.1

SendAFrame.com
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.5
Customer Support: 9.0
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of SendAFrame.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-07-2009
The frames are BEAUTIFUL!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-06-2009
Great product, just want I wanted, best price I could find.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
10-27-2009
I was very happy to find the albums I was looking for, but a little disappointed that I could not specify the color and how many of each color I wanted. Other than that, I was very happy.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-26-2009
I'm very satisfied with my purchase, I ordered the frame one day and it was delivered to my home the very next day. The frame is beautiful and I will purchase from you in the future.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review
Online Shopper
10-23-2009
Two of the frames were engraved vertically and not horizontally as requested. Frames much lower quality than expected
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-17-2009
I had tried a different on line frame Co. and was not please w/my product. They are going to give me a refund as soon as they receive the other frames. However your selection was much nicer.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
10-15-2009
Frame and engraving are outstanding! Just disappointed with photo.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-14-2009
Your web site is quite confusing it took me several visits to finally place my order.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
10-12-2009
Online chat is good and customer service was very friendly, but it would be nice to have a human contact over the phone based on specific questions.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-08-2009
I was very pleasantly surprised by the overnight delivery and the personalization on the product. Thank you for a very superb shopping experience.