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Detailed Customer Satisfaction Ratings

Store Details


Abacus Private Store
Customer Certified
Over 10,000 customers have rated this store

Detailed Store Ratings

Would shop here again: 9.3
9.3 out of 10
Would shop here again
Likelihood to buy again from this store
Overall rating: 9.2
9.2 out of 10
Overall rating
Overall experience with this purchase

Pre-Ordering Satisfaction

Ease of finding what you are looking for: 9.1
9.1 out of 10
Ease of finding what you are looking for
How easily were you able to find the product your were looking for
Selection of products: 9.2
9.2 out of 10
Selection of products
Types of products available
Clarity of product information: 9.3
9.3 out of 10
Clarity of product information
How clear and understandable was the product information
Prices relative to other online merchants: 9.3
9.3 out of 10
Prices relative to other online merchants
Prices relative to other web sites
Overall look and design of site: 9.0
9.0 out of 10
Overall look and design of site
Overall look and design of the site
Shipping charges: 9.5
9.5 out of 10
Shipping charges
Shipping charges
Variety of shipping options: 9.2
9.2 out of 10
Variety of shipping options
Desired shipping options were available
Charges stated clearly before order submission: 9.6
9.6 out of 10
Charges stated clearly before order submission
Total purchase amount (including shipping/handling charges) displayed before order submission

Post-Fulfillment Satisfaction

Availability of product you wanted: 9.4
9.4 out of 10
Availability of product you wanted
Product was in stock at time of expected delivery
Order tracking: 9.2
9.2 out of 10
Order tracking
Ability to track orders until delivered
On-time delivery: 9.3
9.3 out of 10
On-time delivery
Product arrived when expected
Product met expectations: 9.2
9.2 out of 10
Product met expectations
Correct product was delivered and it worked as described/depicted
Customer support: 9.2
9.2 out of 10
Customer support
Availability/Ease of contacting, courtesy & knowledge of staff, resolution of issue

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
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