|
|
Detailed Store Ratings
9.3
out of 10
|
Would shop here again
Likelihood to buy again from this store
|
9.2
out of 10
|
Overall rating
Overall experience with this purchase
|
Pre-Ordering Satisfaction
9.0
out of 10
|
Ease of finding what you are looking for
How easily were you able to find the product your were looking for
|
9.0
out of 10
|
Selection of products
Types of products available
|
8.6
out of 10
|
Clarity of product information
How clear and understandable was the product information
|
8.3
out of 10
|
Prices relative to other online merchants
Prices relative to other web sites
|
8.5
out of 10
|
Overall look and design of site
Overall look and design of the site
|
7.2
out of 10
|
Shipping charges
Shipping charges
|
8.4
out of 10
|
Variety of shipping options
Desired shipping options were available
|
8.9
out of 10
|
Charges stated clearly before order submission
Total purchase amount (including shipping/handling charges) displayed before order submission
|
Post-Fulfillment Satisfaction
9.4
out of 10
|
Availability of product you wanted
Product was in stock at time of expected delivery
|
9.2
out of 10
|
Order tracking
Ability to track orders until delivered
|
9.2
out of 10
|
On-time delivery
Product arrived when expected
|
9.2
out of 10
|
Product met expectations
Correct product was delivered and it worked as described/depicted
|
8.6
out of 10
|
Customer support
Availability/Ease of contacting, courtesy & knowledge of staff, resolution of issue
|
|
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Outstanding
Good
Satisfactory
Poor
