All Star Health Detailed Customer Satisfaction Ratings
10/06/2013
AllStarHealth.com was founded to provide quality, brand name health supplements at a reasonable price. Due to the expense of setting up a retail location and the low volumes of sales they usually generate, prices had to remain high to be able to keep health supplements businesses viable. AllStarHealth.com is using the Internet's inherent efficiency in product presenta...Show MoreAllStarHealth.com was founded to provide quality, brand name health supplements at a reasonable price. Due to the expense of setting up a retail location and the low volumes of sales they usually generate, prices had to remain high to be able to keep health supplements businesses viable. AllStarHealth.com is using the Internet's inherent efficiency in product presentation and order processing to lower the prices drastically.
2013 Winner
Circle of Excellence
3 years
All Star Health Detailed Store Rating Ratings are for the past 90 days only.
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ratings For Site & Shopping Experience
9.1 out of 10
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
Ratings After Purchase Has Been Made
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for