Lady Foot Locker Store Ratings at BizRate

Lady Foot Locker Detailed Ratings - Customer Satisfaction

02/24/2018
Lady Foot Locker offers a large selection of women's branded athletic footwear, apparel and accessories for sport or fashion from all major national brands including Nike, Reebok, adidas, New Balance, K-Swiss, Puma, Saucony, Ryka, Asics, Actra, Champion, Converse and much more. The site incorporates the newest styles and technologies including special branded collecti... Show More Lady Foot Locker offers a large selection of women's branded athletic footwear, apparel and accessories for sport or fashion from all major national brands including Nike, Reebok, adidas, New Balance, K-Swiss, Puma, Saucony, Ryka, Asics, Actra, Champion, Converse and much more. The site incorporates the newest styles and technologies including special branded collections made exclusively for Lady Foot Locker, as well as the widest assortment of branded and licensed (WNBA) product.

Lady Foot Locker Rating Overview

Go to Lady Foot Locker information

Overall Satisfaction:

9.8 out of 10

Would Shop Here Again:

9.8 out of 10

Likelihood To Recommend:

9.8 out of 10

Overall Rating Past 3 Months Past Month

Positive

100% 100%

Neutral

0% 0%

Negative

0% 0%
SYMBOL KEY:

9.0 - 10.0 (Outstanding)

7.0 - 8.99 (Good)

6.0 - 6.99 (Satisfactory)

1.0 - 5.99 (Poor)


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ratings For Site & Shopping Experience

Not rated

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not rated

Design of Site

Satisfaction with the look and design of the site

Not rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not rated

Product Selection

Satisfaction with the breadth of products available on the site

Not rated

Clarity of Product Information

How clear and understandable was the product information

Not rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not rated

Shipping Charges

Satisfaction with shipping charges

Not rated

Variety of Shipping Options

Desired shipping options were available

Ratings After Purchase Has Been Made

10 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

10 out of 10

Returns Process

Satisfaction with the returns process