United Vacuum Detailed Customer Satisfaction Ratings

Overall Rating: Overall Rating: 8.6


United Vacuum
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2000

Detailed Store Ratings

Would shop here again: 8.7
8.7 out of 10 		Would shop here again
Likelihood to buy again from this store
Overall rating: 8.6
8.6 out of 10 		Overall rating
Overall experience with this purchase

Pre-Ordering Satisfaction

Ease of finding what you are looking for: 8.8
8.8 out of 10 		Ease of finding what you are looking for
How easily were you able to find the product your were looking for
Selection of products: 9.0
9.0 out of 10 		Selection of products
Types of products available
Clarity of product information: 8.9
8.9 out of 10 		Clarity of product information
How clear and understandable was the product information
Prices relative to other online merchants: 9.2
9.2 out of 10 		Prices relative to other online merchants
Prices relative to other web sites
Overall look and design of site: 8.8
8.8 out of 10 		Overall look and design of site
Overall look and design of the site
Shipping charges: 7.2
7.2 out of 10 		Shipping charges
Shipping charges
Variety of shipping options: 7.8
7.8 out of 10 		Variety of shipping options
Desired shipping options were available
Charges stated clearly before order submission: 9.2
9.2 out of 10 		Charges stated clearly before order submission
Total purchase amount (including shipping/handling charges) displayed before order submission

Post-Fulfillment Satisfaction

Availability of product you wanted: 8.9
8.9 out of 10 		Availability of product you wanted
Product was in stock at time of expected delivery
Order tracking: 8.3
8.3 out of 10 		Order tracking
Ability to track orders until delivered
On-time delivery: 8.3
8.3 out of 10 		On-time delivery
Product arrived when expected
Product met expectations: 9.2
9.2 out of 10 		Product met expectations
Correct product was delivered and it worked as described/depicted
Customer support: 7.5
7.5 out of 10 		Customer support
Availability/Ease of contacting, courtesy & knowledge of staff, resolution of issue

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Read more about ratings

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