Zappos.com Information

10/23/2014
Zappos.com has an overall seller rating of 9.4 out of 10 based on 4819 ratings. User ratings compiled in the last 90 days.
Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can choose from a selection of over 100 brands, more than 50,000 SKU's and have access to more than 30 million pairs of shoes!
Circle of Excellence - Zappos.com

2014 Platinum

Circle of Excellence

12 years

Zappos.com Ratings

View all Zappos.com Ratings »

Overall Rating:

9.4 out of 10

Would Shop Here Again:

9.4 out of 10

Likelihood to Recommend:

9.5 out of 10

Customer Support:

9.4 out of 10

On Time Delivery:

9.6 out of 10

Order Tracking:

9.6 out of 10

Product Met Expectations:

9.1 out of 10

Overall Rating Past 3 Months Past Month

Positive

96% 95%

Neutral

1% 2%

Negative

3% 3%

Recent Reviews for Zappos.com

View all Zappos.com Ratings & Reviews »

Oct 23, 2014 @ 5:42PM
Overall Rating

Would like to have the opportunity to use PayPal for payment.

Oct 23, 2014 @ 8:52PM
Overall Rating

Have always found Zappos to be reliable and shipping is always very fast. This order was no exception. With their Free Shipping, I will continue to order from Zappos, as I need items that they have available.

Oct 15, 2014 @ 6:30PM
Overall Rating

What a relief and pleasure to find a selection of wide width shoes which seems to be impossible elsewhere. Continue to broaden that aspect of your business- I'm sure you are doing well with it .

New Arrivals at Zappos.com

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Top Products at Zappos.com

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Categories Zappos.com Appears In...

Ordering And Delivery Methods

  • Ordering Methods:
  • Online
  • Email
  • SC: Phone (800) 927-7671
  • Toll Free (800) 927-7671
  • Fax
  • Delivery Methods:
  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other:
  • Special Features:
  • Customer Info is Always Confidential
  • Confidential by Customer Request
  • Live Customer Service Representative
  • Available 24 Hours a Day
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering / Payment
  • Search on Site
  • You Must Register
  • Gift Services
  • One Click Ordering
  • Guaranteed Security
  • Payment Options:
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other: Bill Me Later
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