Zappos.com Information

04/19/2014
Zappos.com has an overall seller rating of 9.4 out of 10 based on 6481 ratings. User ratings compiled in the last 90 days.
Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can choose from a selection of over 100 brands, more than 50,000 SKU's and have access to more than 30 million pairs of shoes!
Circle of Excellence - Zappos.com

2013 Platinum

Circle of Excellence

11 years

Zappos.com Ratings

View all Zappos.com Ratings »

Overall Rating:

9.4 out of 10

Would Shop Here Again:

9.4 out of 10

Likelihood to Recommend:

9.6 out of 10

Customer Support:

9.5 out of 10

On Time Delivery:

9.7 out of 10

Order Tracking:

9.6 out of 10

Product Met Expectations:

9.1 out of 10

Overall Rating Past 3 Months Past Month

Positive

96% 96%

Neutral

1% 1%

Negative

3% 3%

Recent Reviews for Zappos.com

View all Zappos.com Ratings & Reviews »

Apr 19, 2014 @ 10:48PM
Overall Rating

I just wished they had some out of stock Items, back in stock like the Miz Mooz Tillman pump.

Apr 19, 2014 @ 9:33PM
Overall Rating

I had problems to pay with an international credit card

Apr 19, 2014 @ 9:20PM
Overall Rating

I've always found Zappos's return policy and customer service to be exceptional, which keeps me coming back. The website offers great info on each product to help users make an informed decision. I appreciate the variety of ... Read full review

Sale Items at Zappos.com

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New Arrivals at Zappos.com

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Top Products at Zappos.com

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Categories Zappos.com Appears In...

Ordering And Delivery Methods

  • Ordering Methods:
  • Online
  • Email
  • SC: Phone (800) 927-7671
  • Toll Free (800) 927-7671
  • Fax
  • Delivery Methods:
  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other:
  • Special Features:
  • Customer Info is Always Confidential
  • Confidential by Customer Request
  • Live Customer Service Representative
  • Available 24 Hours a Day
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering / Payment
  • Search on Site
  • You Must Register
  • Gift Services
  • One Click Ordering
  • Guaranteed Security
  • Payment Options:
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other: Bill Me Later
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