Zappos.com Information

05/03/2015
Zappos.com has an overall seller rating of 9.4 out of 10 based on 4091 ratings. User ratings compiled in the last 90 days.
Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can choose from a selection of over 100 brands, more than 50,000 SKU's and have access to more than 30 million pairs of shoes!
Circle of Excellence - Zappos.com

2014 Platinum

Circle of Excellence

12 years

Zappos.com Ratings

View all Zappos.com Ratings »

Overall Rating:

9.4 out of 10

Would Shop Here Again:

9.4 out of 10

Likelihood to Recommend:

9.5 out of 10

Customer Support:

9.5 out of 10

On Time Delivery:

9.6 out of 10

Order Tracking:

9.6 out of 10

Product Met Expectations:

9.0 out of 10

Overall Rating Past 3 Months Past Month

Positive

96% 96%

Neutral

2% 1%

Negative

3% 3%

Recent Reviews for Zappos.com

View all Zappos.com Ratings & Reviews »

May 3, 2015 @ 10:51PM
Overall Rating

Zappos is the main online retailer I go to when looking to by shoes for me and my family. Love the quick shipping and return policy.

May 3, 2015 @ 9:44PM
Overall Rating

This is the second time I have ordered from Zappos. So far I have been satisfied with everything.

May 3, 2015 @ 10:43PM
Overall Rating

Love everything about Zappos

New Arrivals at Zappos.com

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Top Products at Zappos.com

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Categories Zappos.com Appears In...

Ordering And Delivery Methods

  • Ordering Methods:
  • Online
  • Email
  • SC: Phone (800) 927-7671
  • Toll Free (800) 927-7671
  • Fax
  • Delivery Methods:
  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other:
  • Special Features:
  • Customer Info is Always Confidential
  • Confidential by Customer Request
  • Live Customer Service Representative
  • Available 24 Hours a Day
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering / Payment
  • Search on Site
  • You Must Register
  • Gift Services
  • One Click Ordering
  • Guaranteed Security
  • Payment Options:
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other: Bill Me Later
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