08/15/2018

US-Mattress.com Ratings

View all US-Mattress.com Ratings »

Overall Rating:

9.1 out of 10

Would Shop Here Again:

Unavailable

Likelihood to Recommend:

Unavailable

Customer Support:

Unavailable

On Time Delivery:

Unavailable

Order Tracking:

Unavailable

Product Met Expectations:

Unavailable

Overall Rating Past 3 Months Past Month

Positive

77%

Neutral

18%

Negative

5%

Recent Reviews for US-Mattress.com

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Aug 13, 2018 @ 11:04PM

Very impressed with the video reviews of each product. Superior in every way when compared to competition. Pricing is very competitive. Support staff both on chat and telephone were top shelf.

Aug 13, 2018 @ 9:25PM

I was really glad to find the brand I wanted since they were not available locally. the site was not as easy to maneuver as other sites, but the selection was great. I really loved the videos they helped me determine exactly what ... Read full review

Aug 13, 2018 @ 8:13PM

The chat feature was very helpful. A person named "Cody" helped me on 2 different chats. Very nice pre-purchase customer service. The item I was purchasing was on sale for a very good price. This mattress store is very ... Read full review

Ordering And Delivery Methods

  • Ordering Methods:
  • Online
  • Email
  • SC: Phone (800) 452-1052
  • Toll Free (800) 452-1052
  • Fax 810-229-2388
  • Delivery Methods:
  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other:
  • Special Features:
  • Customer Info is Always Confidential
  • Confidential by Customer Request
  • Live Customer Service Representative
  • Available 24 Hours a Day
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering / Payment
  • Search on Site
  • You Must Register
  • Gift Services
  • One Click Ordering
  • Guaranteed Security
  • Payment Options:
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other: