06/17/2018

US-Mattress.com Ratings

View all US-Mattress.com Ratings »

Overall Rating:

9.1 out of 10

Would Shop Here Again:

Unavailable

Likelihood to Recommend:

Unavailable

Customer Support:

Unavailable

On Time Delivery:

Unavailable

Order Tracking:

Unavailable

Product Met Expectations:

Unavailable

Overall Rating Past 3 Months Past Month

Positive

76%

Neutral

18%

Negative

6%

Recent Reviews for US-Mattress.com

View all US-Mattress.com Ratings & Reviews »

Jun 15, 2018 @ 4:44PM

Good chat help

Jun 15, 2018 @ 3:15PM
Overall Rating

Terrible delivery service, guys with dirt shoes and gloves. Mattress with wholes on the fabric (I really don’t think that was a problem from the retailler, but a defect from the manufacture).

Jun 15, 2018 @ 11:04AM
Overall Rating

When I researched this mattress on Simmons BeautyRest web site it said it had a 10 year NON-PRORATED WARRANTY, but when it was delivered the brochure did not verify this, in fact it didn't state any length of warrany other than ... Read full review

Ordering And Delivery Methods

  • Ordering Methods:
  • Online
  • Email
  • SC: Phone (800) 452-1052
  • Toll Free (800) 452-1052
  • Fax 810-229-2388
  • Delivery Methods:
  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other:
  • Special Features:
  • Customer Info is Always Confidential
  • Confidential by Customer Request
  • Live Customer Service Representative
  • Available 24 Hours a Day
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering / Payment
  • Search on Site
  • You Must Register
  • Gift Services
  • One Click Ordering
  • Guaranteed Security
  • Payment Options:
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other: