American Musical Supply Reviews

07/23/2014
American Musical Supply Ratings and User Reviews. American Musical Supply is rated 9.2 out of 10 from 2262 reviews.
American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of in-stock musical supplies including guitars, keyboards, drums, recording equipment, and much more. Customers can order 24/7 online or by phone, fax, or mail. AMS offers payment plans that allow buyers to spread payments over 3 or 5 months. AMS pro... Show More American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of in-stock musical supplies including guitars, keyboards, drums, recording equipment, and much more. Customers can order 24/7 online or by phone, fax, or mail. AMS offers payment plans that allow buyers to spread payments over 3 or 5 months. AMS products come with a 45 day satisfaction guarantee and a lowest price guarantee. Site visitors can sign up for newsletters and weekly and monthly contests.
Circle of Excellence - American Musical Supply

2013 Winner

Circle of Excellence

10 years

American Musical Supply Rating

More About American Musical Supply

Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.3 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Rating Past 3 Months Past Month

Positive

94% 95%

Neutral

1% 0%

Negative

5% 5%

Ease of Finding What
You Are Looking For:

9.1 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

9.3 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.1 out of 10

Charges Stated Clearly:

9.4 out of 10

Price Relative To Other
Online Retailers:

8.9 out of 10

Shipping Charges:

9.1 out of 10

Variety of Shipping Options:

9.0 out of 10

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.3 out of 10

Returns Process:

7.8 out of 10

Recent Reviews for American Musical Supply

Showing 21 - 40 of 2262 Reviews
  • Jul 23, 2014
    AMS Thank You for this opportunity to get back in the DJ game it's been over 20 years since i was in the mix!!
  • Jul 22, 2014
    Very easy to work with and navigate on your site.
  • Jul 22, 2014
    It is a great company to buy from, costomer service is the best
  • Jul 22, 2014
    Great place to buy musical instruments and gear.
  • Jul 22, 2014
    I've used them many times in the past years
  • Jul 22, 2014
    been a customer for more than 10 years,they are the best.
  • Jul 22, 2014
    Always find what I need from AMS.
  • Jul 22, 2014
    Very pleased with the way the checkout was laid out. Loved how all my options changed in real time so i was able to make a more educated decision in regards shipping. Will use this site again.
  • Jul 22, 2014
    AMS is as always awesome, easy and simply to navigate, shop and use!Great deals and service.
  • Jul 22, 2014
    always goodcould improve customer service
  • Jul 22, 2014
    First time. Good experience.
  • Jul 22, 2014
    good help for djs
  • Jul 22, 2014
    Musician need ams
  • Jul 22, 2014
    It was an overall good experience.
  • Jul 22, 2014
    LOVE THAT SITE!!!!!MY MUSIC STORE AT MY FINGER TIPS......
  • Jul 22, 2014
    those world tour gig bags are about the best deal in gig bags out there. I have them for all my basses and over many years have never had a failure!
  • Jul 14, 2014
    Jul 22, 2014
    was pleased with the ease of placing my order. it arrived on time and I was pleased with the guitar
  • Jul 13, 2014
    I love American Music Supply, the ez-pay option comes in handy! Where most stores or sites don't give you that access. This is the best thing since sliced bread.
    Jul 23, 2014
  • Jul 5, 2014
    Jul 22, 2014
    The neck needed adjustment and it's wasn't set up anywhere near right.
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