American Musical Supply Reviews

05/25/2015
American Musical Supply Ratings and User Reviews. American Musical Supply is rated 9.3 out of 10 from 2418 reviews.
American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of in-stock musical supplies including guitars, keyboards, drums, recording equipment, and much more. Customers can order 24/7 online or by phone 8 am-12am EST along with fax or mail. AMS offers payment plans that allow buyers to spread payments over 3... Show More American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of in-stock musical supplies including guitars, keyboards, drums, recording equipment, and much more. Customers can order 24/7 online or by phone 8 am-12am EST along with fax or mail. AMS offers payment plans that allow buyers to spread payments over 3, 5, 8 and 12 months. AMS products come with a 45 day satisfaction guarantee and a lowest price guarantee. Site visitors can sign up for e-mail newsletters and monthly contests.
Circle of Excellence - American Musical Supply

2014 Platinum

Circle of Excellence

11 years

American Musical Supply Rating

More About American Musical Supply

Overall Satisfaction:

9.3 out of 10

Would Shop Here Again:

9.3 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Rating Past 3 Months Past Month

Positive

94% 93%

Neutral

2% 2%

Negative

4% 6%

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

9.4 out of 10

Product Selection:

9.1 out of 10

Clarity of Product Information:

9.2 out of 10

Charges Stated Clearly:

9.5 out of 10

Price Relative To Other
Online Retailers:

9.0 out of 10

Shipping Charges:

9.1 out of 10

Variety of Shipping Options:

9.1 out of 10

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.3 out of 10

Customer Support:

9.2 out of 10

Product Availability:

9.4 out of 10

Returns Process:

7.8 out of 10

Recent Reviews for American Musical Supply

Showing 2121 - 2140 of 2418 Reviews
  • Mar 6, 2015
    Awesome, great service and the payment plan is a life saver.
  • Mar 6, 2015
    I love the payment program
  • Mar 6, 2015
    Great company with superior products
  • Mar 6, 2015
    very good service
  • Mar 6, 2015
    Great place to shop
  • Mar 5, 2015
    Is a good music store online it haves most everthing i need here and thank for service
  • Mar 5, 2015
    At this time I don't any thing to say
  • Mar 5, 2015
    Ams is a Great Website !
  • Mar 5, 2015
    Looking out for people that's on a budget great work the best out there
  • Mar 5, 2015
    love the online experience, and quality. wish they'd increase the range of pickup selections
  • Mar 5, 2015
    Great Company! Awesome payment plans and great selection! I will be making most, if not all musical purchases through American Musical Supply!
  • Mar 5, 2015
    Great place to shop
  • Mar 5, 2015
    Love the no interest payment plans.
  • Mar 5, 2015
    I ams I like the web setup its easy to look for things and they r there for u by phone or live chat and always nice
  • Mar 5, 2015
    great company exelent price
  • Feb 26, 2015
    The last time I spoke with a sales rep about a year ago, he wasn't very knowledgeable about guitars or amps; I really hope that AMS has improved the level of knowledge of music-related gear in its employees. I have hesitated to do business here for that reason.
    Mar 6, 2015
    I made this order a little after midnight on a Thursday, so it would be processed & shipped by end of business on Friday. It did NOT ship Friday, but sat all weekend in AMS' warehouse. Only after repeated contacts did the issue get resolved.
  • Feb 26, 2015
    Always the best experience with AMS
    Mar 6, 2015
  • Feb 19, 2015
    Great place to shop
    Mar 5, 2015
    great place to shop and excellent prices
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