01/28/2015 Ratings and User Reviews. is rated 9.0 out of 10 from 64 reviews. Last rated on 01/28/2015. Rating

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Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

9.0 out of 10

Overall Rating Past 3 Months Past Month


93% 100%


2% 0%


5% 0%

Ease of Finding What
You Are Looking For:

8.3 out of 10

Design of Site:

7.6 out of 10

Satisfaction With Checkout:

8.7 out of 10

Product Selection:

8.7 out of 10

Clarity of Product Information:

8.3 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.4 out of 10

Shipping Charges:

8.6 out of 10

Variety of Shipping Options:

8.7 out of 10

On-Time Delivery:

9.0 out of 10

Order Tracking:

8.9 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

8.5 out of 10

Product Availability:

9.4 out of 10

Returns Process:

10.0 out of 10

Recent Reviews for

Showing 1 - 20 of 64 Reviews
  • Jan 28, 2015
    The web site is slow when selecting a part from a list.
  • Jan 28, 2015
    top notch, super fast shipping, it is your link to the BTI warehouse. they have what they say
  • Jan 28, 2015
    You guys are great.
  • Jan 28, 2015
    Great experience overall
  • Jan 27, 2015
    Great selection and prices
  • Jan 25, 2015
    Well organized, simple to understand parts descriptions
  • Jan 24, 2015
    Great pricing and selection of bicycle parts. Will look forward to purchasing from them in the future.
  • Jan 23, 2015
    Easy. Enjoyed it
  • Jan 22, 2015
    You had everything i needed!! Ahhhhhhh!
  • Jan 22, 2015
    Great selection - only place online I could find the tires I was looking for.
  • Jan 16, 2015
    Good site had exactly what I was looking for in stock ready to ship and was easy to find.
  • Jan 16, 2015
    When creating an account and setting my password, I wanted to use "copy and paste" to paste the password into your web page. Your web page did not allow me to do that. Furthermore, your web page did not allow me to copy the password value that I typed and paste it into another application I use to keep track of my passwords. Your web site did not allow me to use special characters in the password value, and it did not tell me that special characters are not allowed.
  • Jan 15, 2015
    I am concerned with the webpage freezing when attempting to limit the choices. Most of the time it freezes completely and I have to start over.
  • Jan 12, 2015
    Good assortment. Much easier than visiting 5 bike shops only to find they DON'T have part.
    Jan 21, 2015
  • Jan 9, 2015
    easy to use
    Jan 20, 2015
  • Jan 7, 2015
    great store. Easy to navigate and pay.
  • Jan 4, 2015 is fantastic! They have a huge selection, they're always reliable, their prices are great and they ship everything promptly.
    Jan 10, 2015
    I actually never received a shipping confirmation email -- my order just showed up on my porch days before I expected it! Great service, no complaints here. I'll always use for all of my quirky bike part purchases.
  • Dec 30, 2014
    Good deal. Happen to have the best prices on what I needed. Quick and painless. Thanks, you're the schmooziest.
  • Dec 27, 2014
    Good website, I needed several small things that were easy to find.
  • Dec 26, 2014
    no special comments