Birthday Express Reviews

09/16/2014
Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of them... Show More Celebrate Express is a leading online destination for party supplies and services focusing on celebrating the lives of children and providing all of the tools necessary to do so. In addition, the company strives to provide parents with helpful tips and advice offering coordinated, custom-packaged parties or items sold individually. Choose from a wide selection of themed paper party goods and supplies, balloons, pi€atas, costumes, toys, favors, birth scrolls, crafts and activities, cake recipes, games, cake toppers,theme-related gifts, and more. Trained Party Planners are available Monday-Friday between 4:30 a.m.-10 p.m. PST, and Saturday-Sunday between 6 a.m.-9 p.m. PST via live chat, phone, or e-mail to take orders, give advice, and offer creative solutions.
Circle of Excellence - Birthday Express

2013 Winner

Circle of Excellence

3 years

Birthday Express Rating

More About Birthday Express

Overall Satisfaction:

9.1 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Rating Past 3 Months Past Month

Positive

93% 91%

Neutral

2% 3%

Negative

5% 6%

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.5 out of 10

Shipping Charges:

7.4 out of 10

Variety of Shipping Options:

8.5 out of 10

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.2 out of 10

Returns Process:

8.4 out of 10

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