Crutchfield Reviews

01/27/2015
Crutchfield Ratings and User Reviews. Crutchfield is rated 9.5 out of 10 from 5715 reviews.
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers... Show More Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.
Circle of Excellence - Crutchfield

2014 Platinum

Circle of Excellence

15 years

Crutchfield Rating

More About Crutchfield

Overall Satisfaction:

9.5 out of 10

Would Shop Here Again:

9.4 out of 10

Likelihood To Recommend:

9.5 out of 10

Overall Rating Past 3 Months Past Month

Positive

98% 98%

Neutral

1% 1%

Negative

1% 1%

Ease of Finding What
You Are Looking For:

9.3 out of 10

Design of Site:

9.1 out of 10

Satisfaction With Checkout:

9.5 out of 10

Product Selection:

9.3 out of 10

Clarity of Product Information:

9.3 out of 10

Charges Stated Clearly:

9.6 out of 10

Price Relative To Other
Online Retailers:

8.7 out of 10

Shipping Charges:

9.4 out of 10

Variety of Shipping Options:

9.0 out of 10

On-Time Delivery:

9.6 out of 10

Order Tracking:

9.6 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

9.4 out of 10

Product Availability:

9.6 out of 10

Returns Process:

9.4 out of 10

Recent Reviews for Crutchfield

Showing 931 - 950 of 5715 Reviews
  • Jan 10, 2015
    Solid on-line shopping experience leaves me optimistic about the purchase. The 60 day return policy is reassuring.
  • Jan 10, 2015
    First time order
  • Jan 10, 2015
    I hope that their support staffs are adequate to help me with this installation, I hope they can do it this time
  • Jan 10, 2015
    The expert advice and tech support sets Crutchfield apart from any other company! Abe helped find exactly what I wanted for my sound system after I gave him some desired parameters. Thanks for your help!
  • Jan 10, 2015
    Bought from Crutchfield many time. Every order iI have placed , been satisfied.
  • Jan 10, 2015
    I like that they send me all the free equipment I need along with instructions on how to install a stereo.
  • Jan 10, 2015
    great price considering I got the installation kit
  • Jan 10, 2015
    Excellence pricing and information
  • Jan 10, 2015
    I always recomend Crutchfield for any type of audio purchase.
  • Jan 10, 2015
    this was my son's Christmas present. He and his Dad looked over everything, comparing different units and chose this one. thanks
  • Jan 10, 2015
    online associate max was extremely helpful
  • Jan 10, 2015
    Always have a quality experience even if there is a problem with a product purchased. Was also great that it included assistance to ensure that I bought the correct model to go with other products I already had.
  • Jan 10, 2015
    Crutchfield is the best web side
  • Jan 10, 2015
    Great products, great prices, all installation instructions and gear needed for the job are either included or available from Crutchfield. What's not to like.
  • Jan 4, 2015
    Jan 10, 2015
    Had a problem with the mounting kit (it was missing a part). The representative sent me a replacement immediately.
  • Dec 31, 2014
    good merchandise at a good price
    Jan 10, 2015
  • Dec 31, 2014
    Excellent Costumer Service !!! Serious about quality and Hi end Sound !!!
    Jan 10, 2015
    Fast Shipping and excellent Service as Always !!!
  • Dec 29, 2014
    Jan 10, 2015
    Great selection, great order and checkout process. Couldn't be happier.
  • Dec 8, 2014
    Great company. Buy with confidence!
    Jan 10, 2015
    Installation kits and instruction sheets are great!
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