dog.com Reviews and Store Ratings | Bizrate

dog.com Reviews

02/19/2017
dog.com Ratings and User Reviews. dog.com is rated 8.8 out of 10 from 631 reviews.
Circle of Excellence - dog.com

2016 Winner

Circle of Excellence

1 years

dog.com Rating

More About dog.com

Overall Satisfaction:

8.8 out of 10

Would Shop Here Again:

8.8 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Rating Past 3 Months Past Month

Positive

89% 91%

Neutral

3% 3%

Negative

8% 5%

Ease of Finding What
You Are Looking For:

9.1 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

9 out of 10

Clarity of Product Information:

9 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.9 out of 10

Shipping Charges:

7.6 out of 10

Variety of Shipping Options:

8.6 out of 10

On-Time Delivery:

8.9 out of 10

Order Tracking:

8.9 out of 10

Product Met Expectations:

9 out of 10

Customer Support:

8.3 out of 10

Product Availability:

9.3 out of 10

Returns Process:

6.2 out of 10

Recent Reviews for dog.com

Showing 42 - 61 of 631 Reviews
  • Jan 31, 2017
    looking for multi product site to buy pet supplies
    Feb 11, 2017
  • Jan 26, 2017
    easy website to use
    Feb 11, 2017
  • Jan 29, 2017
    Love variety of items. Love product description.
    Feb 11, 2017
  • Feb 11, 2017
    Cool stuff good prices
  • Feb 11, 2017
    Would like to see the "free shipping" purchase amount required lowered.
  • Jan 31, 2017
    Feb 11, 2017
    I have been ordering from dog.com for years. Always happy with the products.
  • Feb 11, 2017
    I can't wait to see how this purchase works for my poor dog!
  • Feb 10, 2017
    Couldn't get the pro code
  • Feb 10, 2017
    Easy to use website, also could review my order before placement.
  • Feb 10, 2017
    I like the products offered, but I think the shipping is terribly high.
  • Jan 27, 2017
    Feb 10, 2017
    Good company
  • Feb 09, 2017
    So far so good. Haven't received my order yet
  • Jan 23, 2017
    Feb 09, 2017
    Regarding availability of items I wanted-I believe the manufacturer discontinued the other dried food variety I was trying to order. That's why my rating wasn't higher on that item.
  • Feb 09, 2017
    I just found the site but like it. I also use Chewy.com. You have nice products so I will continue to compare. The only thing I wasn't clear on was if you get to a level for free shipping.
  • Feb 09, 2017
    I think that. Your shipping rates are high compared to other online retailers
  • Feb 09, 2017
    this is my 1st purchase, I feel that the prices are somewhat high, as well as the shipping cost. I will see how long this purchase takes to get delivered, in regards to ordering again.
  • Jan 23, 2017
    Feb 08, 2017
    My dogs love this dog food!
  • Jan 25, 2017
    You have great prices !!
    Feb 08, 2017
    Good quality, good prices !!
  • Feb 08, 2017
    first order from this company will wait to see merchandise before commenting
  • Feb 08, 2017
    Enjoyed going through all the products. I purchase items at times for the Police Dept. K-9 and Sheriff Dept. K-9 in our town.