Eastbay Reviews

10/20/2014
Eastbay Ratings and User Reviews. Eastbay is rated 9.0 out of 10 from 9495 reviews.
Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.

Eastbay Coupons »

Circle of Excellence - Eastbay

2012 Winner

Circle of Excellence

2 years

Eastbay Rating

More About Eastbay

Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

9.2 out of 10

Overall Rating Past 3 Months Past Month

Positive

93% 91%

Neutral

2% 3%

Negative

5% 6%

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

8.9 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

7.5 out of 10

Variety of Shipping Options:

8.4 out of 10

On-Time Delivery:

9.1 out of 10

Order Tracking:

9.1 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

8.8 out of 10

Product Availability:

8.9 out of 10

Returns Process:

7.7 out of 10

Recent Reviews for Eastbay

Showing 21 - 40 of 9495 Reviews
  • Oct 20, 2014
    More advanced filters and search would be great, and sometimes your site is slow. But I have three teenage boys and they are pretty much addicted. They love your selection.
  • Oct 20, 2014
    Best selection, always fast delivery.
  • Oct 20, 2014
    Checkout system is broken for Firefox. I had to use Opera to finish my shopping
  • Oct 20, 2014
    First time buyer, I'll see how the shipping goes.
  • Oct 20, 2014
    had to search several ways to find the compression cold weather pants
  • Oct 20, 2014
    Very Good and very fast service.
  • Oct 20, 2014
    Amazing selection on newer style with great prices!
  • Oct 20, 2014
    continue to improve the website and products
  • Oct 20, 2014
    I like it the prices are competitive!
  • Oct 20, 2014
    Found what I wanted quickly
  • Oct 20, 2014
    Overall I'm happy with the experience I get every time I make a purchase.
  • Oct 20, 2014
    Overall, the ordering experience with Eastbay has always been good. The order is normally shipped and received in a prompt amount of time.
  • Oct 20, 2014
    I hope there are special reminder e-mail, or customized e-mail alert service
  • Oct 20, 2014
    My 11 year son really likes your products.
  • Oct 20, 2014
    East bay is a great store. If I can't find it, I can always rely on east bay to have it.
  • Oct 20, 2014
    ALWAYS A GREAT EXPERIENCE WITH EASTBAY!!
  • Oct 20, 2014
    It would be great if you had a memnership program for Overseas Customers :)
  • Oct 12, 2014
    very pleasant experience
    Oct 20, 2014
    Grand Experience
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