Eastbay Reviews

05/23/2015
Eastbay Ratings and User Reviews. Eastbay is rated 9.0 out of 10 from 6648 reviews.
Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.

Eastbay Coupons »

Circle of Excellence - Eastbay

2012 Winner

Circle of Excellence

2 years

Eastbay Rating

More About Eastbay

Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

9.2 out of 10

Overall Rating Past 3 Months Past Month

Positive

93% 93%

Neutral

2% 3%

Negative

5% 4%

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

8.9 out of 10

Price Relative To Other
Online Retailers:

8.5 out of 10

Shipping Charges:

7.7 out of 10

Variety of Shipping Options:

8.5 out of 10

On-Time Delivery:

9.2 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

8.9 out of 10

Product Availability:

8.9 out of 10

Returns Process:

7.3 out of 10

Recent Reviews for Eastbay

Showing 41 - 60 of 6648 Reviews
  • May 23, 2015
    Please sent the shipping and tracking code to me as soon as possible. I hope you can confirm the goods and size of items correct and complete before you delivery these goods, please be careful to avoid wrong goods、wrong size or shoes disappeard etc,it's have been happened many times. I don't want our transactions are unpleasant,so wish you can achieve these requirements,thank you. please don't sent the wrong item to me again!!By the way,please use the UPS to ship the goods to me but not USPS!!!
  • May 23, 2015
    Very easy and simple!
  • May 23, 2015
    Eastbay is a great convenience to find things you would have to go to a mall to buy. Great website, Great variety and reasonable prices for the convenience.
  • May 23, 2015
    Postage is too high.
  • May 23, 2015
    my son loves Eastbay and is always looking on it
  • May 23, 2015
    Need free shipping like other sites including launch items
  • May 23, 2015
    Eastbay is clear to read and non-misleading people, prices and shipping fees show clearly. It would be better if the shipping fees can be reduced.
  • May 23, 2015
    This was my first time ordering from Eastbay and it was great i got exactly what i wanted and it was easy, better than other place that i have ordered from. I will aslo be ordering more from you as well.
  • May 23, 2015
    Great site for us size 15 people!!!! Delivery to australia has always been super quick
  • May 23, 2015
    I'm happy that EastBay continually try to improve their customer service and the buyer's experience. Thank you very much!
  • May 23, 2015
    I LIKE THE WAY EASTBAY FILTER THE PURCHASE. ITS GOOD AND SMOOTH. UNLIKE FOOTLOCKER WHERE THE SHOE IS ALWAYS SOLD OUT. THUMBS UP FOR EASTBAY. AT LEAST MY PURCHASE DO NOT GO TO RESELLER OR THOSE BOT
  • May 22, 2015
    great store love it
  • May 13, 2015
    Great online retailer!
    May 23, 2015
    Great Product selection at a great price
  • May 11, 2015
    good so far
    May 23, 2015
  • May 1, 2015
    great prices with no shipping charges!!
    May 23, 2015
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