Eastbay Reviews and Store Ratings | Bizrate

Eastbay Reviews

10/19/2017
Eastbay Ratings and User Reviews. Eastbay is rated 9.0 out of 10 from 19523 reviews.
Eastbay Online offers a large selection of athletic footwear, apparel, equipment, and licensed and private label products. Product offerings cover all sports ranging from basketball to cheerleading, hiking to wrestling and football to volleyball. Site features include weekly specials, online catalog request, and ordering information in both English and Japanese.
Circle of Excellence - Eastbay

2016 Winner

Circle of Excellence

4 years

Eastbay Rating

More About Eastbay

Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Rating Past 3 Months Past Month

Positive

82% 81%

Neutral

14% 14%

Negative

4% 5%

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9.2 out of 10

Satisfaction With Checkout:

9.3 out of 10

Product Selection:

9.2 out of 10

Clarity of Product Information:

9.2 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

9 out of 10

Shipping Charges:

9 out of 10

Variety of Shipping Options:

9.1 out of 10

On-Time Delivery:

9.2 out of 10

Order Tracking:

9.1 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

8.8 out of 10

Product Availability:

9 out of 10

Returns Process:

7 out of 10

Recent Reviews for Eastbay

Showing 51 - 70 of 19523 Reviews
  • Oct 18, 2017
    Very user friendly, always know what to expect here.
  • Oct 18, 2017
    Good product at a good price.
  • Oct 18, 2017
    Experience was great Thank you
  • Oct 18, 2017
    N/A
  • Oct 18, 2017
    the shipping is too expensive
  • Oct 18, 2017
    I wish the rush shipping options were better for items not shipping directly from the warehouse.
  • Oct 18, 2017
    The best wrestling products on the market
  • Oct 18, 2017
    I'm a fan of eastbay for their pricing and I also love looking at their catalogs when I get them in the mail.
  • Oct 18, 2017
    Always have a great experience shopping at eastbay. Best selection, best price!
  • Oct 09, 2017
    Thanks again eastbay!
    Oct 18, 2017
  • Oct 18, 2017
    Great prices and service
  • Oct 18, 2017
    I've been making purchases from eastbay off and on for nearly 30years and plan to continue for the next 30!
  • Oct 18, 2017
    great website organization
  • Oct 18, 2017
    Excellent
  • Oct 18, 2017
    I got hyperlinks on sale for my son for basketball season. I was ecstatic about the cost.
  • Oct 18, 2017
    Great prices and fast service!
  • Oct 18, 2017
    I HOPE TO GET THE CLEATS BY FRIDAY
  • Oct 08, 2017
    Always find shoes for my teenage son on here. Different from other places.
    Oct 18, 2017
  • Oct 18, 2017
    Eastbay is an excellent place to order sports gear and clothing. I would recommend this to everyone. It is my favorite site to buy basketball shoes.
  • Oct 18, 2017
    I can't wait for my sweatshirt to come in! I love shopping here at Eastbay!