Fairytale Brownies Reviews

01/20/2017
Fairytale Brownies Ratings and User Reviews. Fairytale Brownies is rated 9.6 out of 10 from 297 reviews. Last rated on 01/20/2017.
Gourmet Belgian Chocolate Brownie Gifts.
Circle of Excellence - Fairytale Brownies

2016 Platinum

Circle of Excellence

14 years

Fairytale Brownies Rating

More About Fairytale Brownies

Overall Satisfaction:

9.6 out of 10

Would Shop Here Again:

9.6 out of 10

Likelihood To Recommend:

9.7 out of 10

Overall Rating Past 3 Months Past Month

Positive

99% 100%

Neutral

1% 0%

Negative

0% 0%

Ease of Finding What
You Are Looking For:

8.8 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

9.1 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.1 out of 10

Shipping Charges:

6.9 out of 10

Variety of Shipping Options:

8.5 out of 10

On-Time Delivery:

9.8 out of 10

Order Tracking:

9.8 out of 10

Product Met Expectations:

9.8 out of 10

Customer Support:

9.3 out of 10

Product Availability:

9.7 out of 10

Returns Process:

Unavailable

Recent Reviews for Fairytale Brownies

Showing 1 - 20 of 297 Reviews
  • Jan 20, 2017
    Confused as to why phone numbers entered do not show right (1 is added on display but not entered)
  • Jan 19, 2017
    Great product. Always gets rave reviews from recipients.
  • Jan 19, 2017
    Web site was very hard to navigate, Very poor communications.The product is wonderful but the web site Sucks !
  • Jan 18, 2017
    I love your products! I've been receiving them as gifts for more than 10 years. Now I'm giving them as gifts!
  • Jan 18, 2017
    The brownies are so delicious... and every time I send them to people as a gift; they rave about how fresh and how yummy they are.... Keep up the great work!!! The website is easy to use and the whole process takes less than 10 minutes... love it... Definitely recommend Fairytale Brownies to friends and family...
  • Jan 17, 2017
    Kind of concerned that I was able to place an order, get an order number and customer number without any items in my cart. Plus when looking up the order, I have no orders.... so did the order really go through? Did the $0.00 affect anything? Just overall concern that I have a $0.00 order just floating around out there. It was easy to place an order overall, just think I would be stopped for a $0.00 order.
  • Jan 16, 2017
    You should offer gluten free options. You should also more clearly offer nut-allergy free options. There are some "Atkins" branded low-carb brownies... it is a growing market; the idea of Fairtale trying to tap into the market represents some huge growth opportunity. I'd personally order low-carb items for my entire office regularly!

    From Fairytale Brownies

    Dear Fairytale Friend, Thank you for taking the time to send us your suggestion! We will forward your idea to the marketing team. We appreciate your business and hope you have a Fairytale Day! Raquel Flores Fairytale Brownies Customer Service To ... Read full response »
  • Jan 14, 2017
    Love your products. Enjoy getting email reminders. Valentine's Day would not be the same without your brownies!

    From Fairytale Brownies

    Dear Lisa, Thank you for taking the time to provide us with your feedback. We appreciate hearing from our customers as it helps us better serve you. We value your business and hope you have a Fairytale Day! Raquel Flores Fairytale Brownies Customer ... Read full response »
  • Jan 6, 2017
    Great product, website, and service. A real "keeper."
    Jan 13, 2017
    Great product and customer friendly website. Professional throughout.

    From Fairytale Brownies

    Dear Dan, Thank you for taking the time to provide us with your feedback. We appreciate hearing from our customers as it helps us better serve you. We value your business and hope you have a Fairytale Day! Sincerely, Raquel Flores Fairytale Brownies ... Read full response »
  • Jan 6, 2017
    Fairytale Brownies are WONDERFUL..............I first tried one during the Christmas holidays, they were sent to my employer......I was sold..............Fairytale Brownies will be my go to gift for folks in California......
    Jan 15, 2017
    I sent Fairytale Brownies to my son in California for his 35 birthday. .....his response was priceless....he said the were the best brownies he ever had.....he said on his next visit to Arizona he wants to go to Fairytale Brownies.

    From Fairytale Brownies

    Dear Michele, Thank you for taking the time to provide us with your feedback. We appreciate hearing from our customers as it helps us better serve you. We value your business and hope you have a Fairytale Day! Raquel Flores Fairytale Brownies ... Read full response »
  • Jan 3, 2017
    The reciepents don't save any brownies for me. There should be a note included to save some brownies!
  • Jan 3, 2017
    Fairtale product was giving to my office for xmas and i think it is beautiful and well done product
    Jan 17, 2017

    From Fairytale Brownies

    Dear Fairytale Friend, Thank you for taking the time to provide us with your feedback. We appreciate hearing from our customers as it helps us better serve you. We value your business and hope you have a Fairytale Day! Raquel Flores Fairytale ... Read full response »
  • Dec 22, 2016
    Love the brownies but the items and shipping charge were a little pricey even though they were on sale.
    Jan 1, 2017
    The product was excellent quality, taste and great product packaging. I sent my daughter and her family in Colorado a box of the brownie bites. She owns a business and she knows about product packaging. She loved the product and was most impressed by their packaging and shipping.

    From Fairytale Brownies

    Dear Peggy, We are pleased your recipient enjoyed the gift they received. Thank you for sharing our delicious delights with family and friends. We know word of mouth is much more effective than any advertisement. Thanks again. We value your business ... Read full response »
  • Dec 20, 2016
    I wanted the Crowd Pleaser portion (96) but it was not available, so ordered duplicates of the 48 portions and had to pay double for shipping. That was disappointing.
    Jan 3, 2017
  • Dec 19, 2016
    I love the product so much and delicious that beyond everything. But i hope when they email you and it say's "free shipping" with their advertisement, customer should entiltled on it, but it doesnt when you are in paying section they still charge you for shipping.
    Jan 1, 2017
  • Dec 18, 2016
    I didn't get to see a total before the final bill! Wasn't able to review order before using paypal
    Jan 1, 2017
  • Dec 15, 2016
    your site drove me crazy. had to do order 4 times and still could not accomplish in one go round. my address book only appeared sporadically and when I picked an item it refused to place an item in the bag for one client! so now I will go back and do his separately. I hope! :(
    Jan 5, 2017
  • Dec 14, 2016
    Excellent product. Presentation very good (nice).
    Jan 1, 2017
  • Dec 10, 2016
    Great gfts but shipping carge is high
    Jan 2, 2017
  • Nov 9, 2016
    I have been sending Fairytale Brownies as gifts for several years and I am very satisfied.
    Jan 1, 2017
    items ordered were sent as gifts, everyone satisfied.

    From Fairytale Brownies

    Dear Pat, We are pleased your recipient enjoyed the gift they received. Thank you for sharing our delicious delights with family and friends. We know word of mouth is much more effective than any advertisement. Thanks again. We value your business ... Read full response »