J.Crew Reviews

09/03/2015
J. Crew's growing website offers a selection of casual clothing for men and women. Offerings include tops, bottoms, underwear, sports clothes, footwear, belts, caps and socks. Visitors to the online store can purchase items from the company's print catalog. If you need a print catalog, you can order it here.

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J.Crew Rating

More About J.Crew

Overall Satisfaction:

8.6 out of 10

Would Shop Here Again:

8.7 out of 10

Likelihood To Recommend:

8.8 out of 10

Overall Rating Past 3 Months Past Month

Positive

89% 88%

Neutral

4% 4%

Negative

8% 8%

Ease of Finding What
You Are Looking For:

8.5 out of 10

Design of Site:

8.6 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.4 out of 10

Clarity of Product Information:

8.5 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

7.5 out of 10

Shipping Charges:

7.6 out of 10

Variety of Shipping Options:

8.2 out of 10

On-Time Delivery:

8.9 out of 10

Order Tracking:

9.0 out of 10

Product Met Expectations:

8.4 out of 10

Customer Support:

8.9 out of 10

Product Availability:

8.4 out of 10

Returns Process:

8.8 out of 10

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