Janie and Jack Reviews

Janie and Jack Ratings and User Reviews. Janie and Jack is rated 8.8 out of 10 from 222 reviews.
Circle of Excellence - Janie and Jack

2010 Winner

Circle of Excellence

4 years

Janie and Jack Rating

More About Janie and Jack

Overall Satisfaction:

8.8 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Rating Past 3 Months Past Month


89% 90%


5% 3%


6% 8%

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

8.9 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.9 out of 10

Charges Stated Clearly:

8.8 out of 10

Price Relative To Other
Online Retailers:

7.4 out of 10

Shipping Charges:

7.2 out of 10

Variety of Shipping Options:

7.8 out of 10

On-Time Delivery:

8.9 out of 10

Order Tracking:

9.1 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

9.2 out of 10

Product Availability:

8.8 out of 10

Returns Process:

7.7 out of 10

Recent Reviews for Janie and Jack

Showing 211 - 222 of 222 Reviews
  • Apr 17, 2014
    Very cute girls clothing!
  • Apr 16, 2014
    Used to shop in the West Farms Store which appears to have closed. Loved the clothes and the ease of shopping. Sales were very good too.
  • Apr 16, 2014
    This store is has great qulity produts for kids and always excellent customer service. I wish they had the same classiy clothing for adults. The only negative is the pricing is a bit too high.
  • Apr 15, 2014
    Although the prices are higher than most other children's stores. Janie and Jack always has the cutest little boy's clothes. I'm always waiting for the sales! I wish you had coupons available, like at gymboree.
  • Apr 14, 2014
    I hope to buy more items of accessary as store.
  • Apr 1, 2014
    I love Janie and Jack. The prices are higher than I would like, so I often look for items to be on sale. I would also love an enlargement feature that many online clothing retailers have where you can simply move your mouse over the item and it automatically shows you an enlarged view of the area the mouse is above. Having to click to enlarge is cumbersome. Your website also appears small on each computer I view it on. It would be helpful to have it designed to fill the whole screen. Items appear very small. I know it's not the computers because no other websites appear this way. We use LLBean all the time and it is larger, easy to see and fills the whole screen. Thanks!
    Apr 14, 2014
  • Mar 29, 2014
    Excellent selections. I would just like to see some sort of tool that would help organize coordinating clothes for brothers and sisters. A few years back an email was sent pairing boy clothes with girl clothes for the holidays and it was a huge help as I have a 6 year old son and a 2 year old daughter. Unfortunately I haven't seen an email like that since.
    Apr 15, 2014
  • Mar 16, 2014
    I love Janie and jack
    Apr 14, 2014
    Livre janie & jack