Janie and Jack Reviews

01/24/2015
Janie and Jack Ratings and User Reviews. Janie and Jack is rated 9.0 out of 10 from 438 reviews.
Circle of Excellence - Janie and Jack

2010 Winner

Circle of Excellence

4 years

Janie and Jack Rating

More About Janie and Jack

Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

9.2 out of 10

Overall Rating Past 3 Months Past Month

Positive

94% 91%

Neutral

1% 0%

Negative

5% 9%

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

9.0 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.9 out of 10

Charges Stated Clearly:

8.8 out of 10

Price Relative To Other
Online Retailers:

7.5 out of 10

Shipping Charges:

7.7 out of 10

Variety of Shipping Options:

8.0 out of 10

On-Time Delivery:

9.0 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

8.8 out of 10

Product Availability:

8.8 out of 10

Returns Process:

8.8 out of 10

Recent Reviews for Janie and Jack

Showing 281 - 300 of 438 Reviews
  • Nov 27, 2014
    Love the clothes. I wish they had more free shipping fees.
  • Nov 27, 2014
    Adorable clothing with great quality.
  • Nov 27, 2014
    I LOVE your retail stores. The outfits are SO CUTE! The grandchild is due 2/2015 and between my daughter & I have purchased 8 items already. My purchase today is the first online purchase. The Standford store told me the train beanie was out of stock on-line (which was NOT true). She would have had a sale if she would have not lied to me. Although I'm pleased to have a sale price on this purchase on-line, I'm paying $9.00 for shipping which I would not have had to pay in the store. I feel the shipping is very high. I which there was one more shipping option at a lower price, because I don't need the item soon. With that said I LOVE YOUR CLOTHES.
  • Nov 27, 2014
    I have become a frequent guest of Janie & Jack thanks to my lil nephew. Truly a place for a classic, debonaire and well groomed little guy.
  • Nov 27, 2014
    love the products wish the prices were more afforable
  • Nov 27, 2014
    more creative, decorative shirts for older boys- the stuff in 2012-2013 was softer and still cute for older boys- this year seemed to have more sweaters and the long sleeve shorts were more bland and less adorable. Kids grow up fast enough- please help them enjoy their youth as long as possible and keep the options varied.
  • Nov 27, 2014
    great quality clothing, but difficult to shop frequently due to costs of items in relation to how quickly children grow and use the clothes! Reserve often for special occasions.
  • Nov 27, 2014
    Love...super cute and great quality.
  • Nov 27, 2014
    Love the store
  • Nov 27, 2014
    I love the clothes placed embroidery. Give me a chance in the future to buy those clothes.
  • Nov 27, 2014
    I love there clothes
  • Nov 26, 2014
    the price is a little expensive.
  • Nov 26, 2014
    The website seems to have a dated design.
  • Nov 26, 2014
    Great quality and designs
  • Nov 26, 2014
    we love j and j
  • Nov 26, 2014
    i like your design very much.
  • Nov 25, 2014
    Love Janie and Jack! And the sales too!!
  • Nov 13, 2014
    Love the classic clean look of the Janie and Jack line.
    Nov 27, 2014
    Great quality and style!
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