PalmBeachJewelry Reviews

08/27/2015
PalmBeachJewelry Ratings and User Reviews. PalmBeachJewelry is rated 8.9 out of 10 from 197 reviews. Last rated on 08/27/2015.
PalmBeachJewelry.com features jewelry that ranges from elegant new looks to traditional favorites. Discover hand set jewelry with breathtaking sapphires and rubies, diamonds and CZ's, as well as vibrant gemstones in every color of the rainbow.

PalmBeachJewelry Rating

More About PalmBeachJewelry

Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Rating Past 3 Months Past Month

Positive

88% 92%

Neutral

4% 3%

Negative

8% 5%

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9.1 out of 10

Satisfaction With Checkout:

9.4 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.1 out of 10

Charges Stated Clearly:

9.4 out of 10

Price Relative To Other
Online Retailers:

9.0 out of 10

Shipping Charges:

8.9 out of 10

Variety of Shipping Options:

9.2 out of 10

On-Time Delivery:

9.1 out of 10

Order Tracking:

8.8 out of 10

Product Met Expectations:

8.3 out of 10

Customer Support:

8.7 out of 10

Product Availability:

9.1 out of 10

Returns Process:

7.6 out of 10

Recent Reviews for PalmBeachJewelry

Showing 1 - 20 of 197 Reviews
  • Aug 27, 2015
    Samantha Bell 11824 Sw 16th Street Yukon, OK 73099 my previous purchases have not lasted very long I am getting the 10 k to hope that they do last a lot longer this time. I want to discuss with you my previous purchases. I need to have them either returned or I need to have you replace them the order I am doing now is to replace the one that was previously purchased and is not looking good at all. The metal is what I mean not that diamond part. I hope the 10 K silver gold will be better quality. I purchased a year warranty on the previous rings and not this time.

    From PalmBeachJewelry

    We apologize for any inconvenience. Meeting and exceeding our Customer’s expectations is a goal we strive for with everyone we touch. We know you have many choices where to shop, this is why we go the extra mile and do whatever is possible to make ... Read full response »
  • Aug 27, 2015
    love the jewelry-nobody knows its not real diamonds

    From PalmBeachJewelry

    We appreciate your comments and feedback. Our mission here at Palm Beach Jewelry has been "To always treat each and every customer like a member of the family" since the beginning. We take pride in our jewelry, as well as our service. Again, we do ... Read full response »
  • Aug 26, 2015
    I have been shopping with PalmBeach Jewelery for a few years and have been very satisfied and happy with each order. I will continue to shop with PalmBeach Jewelery

    From PalmBeachJewelry

    We appreciate your comments and feedback. Our mission here at Palm Beach Jewelry has been "To always treat each and every customer like a member of the family" since the beginning. We take pride in our jewelry, as well as our service. Again, we do ... Read full response »
  • Aug 25, 2015
    I was very pleased with the prices of the jewlery on this site.

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 25, 2015
    I'm very happy with everything.Thank you

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 24, 2015
    The selection in the books are less than desireable but once on the site the variety is amazing and very easy to navigate

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 23, 2015
    Can't access recent orders very easily. Have to wait until they go through processing. Frustrating. Other companies have websites that let you look at just made orders.

    From PalmBeachJewelry

    Exceeding every customer's expectations is our goal and we sincerely apologize that we did not meet yours. We know you have many shopping choices and do our best to make your experience with Palm Beach Jewelry an experience you look forward to ... Read full response »
  • Aug 23, 2015
    It was hard to get the order to go through. The site kept going to other products then glitching.

    From PalmBeachJewelry

    Exceeding every customer's expectations is our goal and we sincerely apologize that we did not meet yours. We know you have many shopping choices and do our best to make your experience with Palm Beach Jewelry an experience you look forward to ... Read full response »
  • Aug 21, 2015
    Have been shopping with pb jewelery for 8 yrs, have been please with all my purchases and returns as guaranteed, would highly recommend.

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 20, 2015
    I'm amazed how beautiful the items are and how well they are made. The prices are more than fair, All I can say is wow! So does other people.

    From PalmBeachJewelry

    We appreciate your comments and feedback. Our mission here at Palm Beach Jewelry has been "To always treat each and every customer like a member of the family" since the beginning. We take pride in our jewelry, as well as our service. Again, we do ... Read full response »
  • Aug 20, 2015
    in general I like them

    From PalmBeachJewelry

    We appreciate your comments and feedback. Our mission here at Palm Beach Jewelry has been "To always treat each and every customer like a member of the family" since the beginning. We take pride in our jewelry, as well as our service. Again, we do ... Read full response »
  • Aug 19, 2015
    So far so good.

    From PalmBeachJewelry

    We appreciate your comments and feedback. Our mission here at Palm Beach Jewelry has been "To always treat each and every customer like a member of the family" since the beginning. We take pride in our jewelry, as well as our service. Again, we do ... Read full response »
  • Aug 18, 2015
    One of the better sites I have order from.

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 18, 2015
    I REALLY LIKE THE GENEROUS PROMOTIONS
    Aug 26, 2015

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 18, 2015
    I LOVE EVERY PIECE I HAVE RECEIVED.

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 17, 2015
    I'm going to try one more time. The last ring stones fell out

    From PalmBeachJewelry

    Exceeding every customer's expectations is our goal and we sincerely apologize that we did not meet yours. We know you have many shopping choices and do our best to make your experience with Palm Beach Jewelry an experience you look forward to ... Read full response »
  • Aug 17, 2015
    The biggest issue with PalmBeach Jewelry is their pricing/promo schemes. I found them a few weeks back using a search engine and a ring I liked was on basically 40% off sale. I saved the link to my bookmarks as I thought about it. I went back the next day and it was full price but they did have a 20% off new customer promo. Why do 20 when I could have had 40? I closed the window. I checked in the following week and same. This week I decided to try a different browser and it is 30% off despite my normal browser showing full price. I signed up for emails that include 20% off, but when I added to my cart, the price went UP. Therefore, I shopped without the 20% discount. Schemes. Just select one honest price.

    From PalmBeachJewelry

    Exceeding every customer's expectations is our goal and we sincerely apologize that we did not meet yours. We know you have many shopping choices and do our best to make your experience with Palm Beach Jewelry an experience you look forward to ... Read full response »
  • Aug 16, 2015
    I HAVE BEEN WITH PLM BEACH FOR OVER 20 YEARS. I LOVE THE JEWELRY AND THE TIMELY PAYMENTS WE HAVE ALWAYS RESPECTED EACH OTHER. , I LOVE THE JEWELRY. .

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
  • Aug 8, 2015
    Aug 18, 2015
    We love the rings they are beautiful

    From PalmBeachJewelry

    We appreciate your comments and feedback. Our mission here at Palm Beach Jewelry has been "To always treat each and every customer like a member of the family" since the beginning. We take pride in our jewelry, as well as our service. Again, we do ... Read full response »
  • Aug 8, 2015
    I like the style
    Aug 20, 2015
    It is not only affordable but i like ths style the bangles were too big though

    From PalmBeachJewelry

    We thank you for taking the time to leave comments and feedback. Our mission here at Palm Beach Jewelry is "To always treat each and every customer like a member of the family". We take pride in our jewelry, as well as our service, and look forward ... Read full response »
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