Parts Dr Reviews

01/18/2017
Parts Dr Ratings and User Reviews. Parts Dr is rated 9.5 out of 10 from 498 reviews.
Circle of Excellence - Parts Dr

2016 Platinum

Circle of Excellence

4 years

Parts Dr Rating

More About Parts Dr

Overall Satisfaction:

9.5 out of 10

Would Shop Here Again:

9.5 out of 10

Likelihood To Recommend:

9.5 out of 10

Overall Rating Past 3 Months Past Month

Positive

97% 96%

Neutral

1% 1%

Negative

2% 2%

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

8.9 out of 10

Charges Stated Clearly:

9.4 out of 10

Price Relative To Other
Online Retailers:

8.9 out of 10

Shipping Charges:

7.7 out of 10

Variety of Shipping Options:

8.8 out of 10

On-Time Delivery:

9.7 out of 10

Order Tracking:

9.6 out of 10

Product Met Expectations:

9.6 out of 10

Customer Support:

9.2 out of 10

Product Availability:

9.7 out of 10

Returns Process:

8.6 out of 10

Recent Reviews for Parts Dr

Showing 24 - 43 of 498 Reviews
  • Jan 14, 2017
    good and ez
  • Jan 14, 2017
    Quick and easy ordering of genuine replacement parts. Pictures are high quality and easy to verify that replacement part is correct. Website is clean and easy to use. Ordering and checkout are easy. Highly recommended. User feedback with comments on repair experience are very helpful.
  • Jan 13, 2017
    You're asking me questions before I have received my part. Hard to grade you before the actual and/ or correct part arrives. Returns not allowed if opened or "tried to install"? I have to take a chance that you send me the correct part I ordered and can not open it to check? That, worries me.
  • Jan 13, 2017
    Parts Dr offers good pricing and good product.
  • Jan 13, 2017
    Easy to find parts, prices+shipping were the best I saw.
  • Jan 13, 2017
    Clarriisa was very helpful on finding the parts I needed.
  • Jan 12, 2017
    It was very easy to find the part that I required
  • Jan 12, 2017
    PayPal would be a great addition of ways to pay.
  • Jan 11, 2017
    best price I found
  • Jan 11, 2017
    Awesome stock of parts, especially for older models that aren't carried on other websites.
  • Jan 11, 2017
    couldn't get part at Lowe's they suggested to order online
  • Jan 11, 2017
    Pictures need to be clearer and allow to zoom in
  • Jan 6, 2017
    Everything good and the prices were great
    Jan 14, 2017
  • Jan 4, 2017
    Jan 11, 2017
    Got the part on time and it works great
  • Jan 3, 2017
    I liked that they provided many images of the product that I needed. It was easy to verify that part that I needed to purchase.
    Jan 14, 2017
    The pictures were what sold me on the part.
  • Jan 2, 2017
    Easy to navigate website
    Jan 13, 2017
    Box item was shipped in was open upon receipt. 1 item was missing from order. Package that item should have been in was there. Item was a small screw. Ordered 4 of them and only received 3. Have not yet contacted supplier. There was no hole in package so unsure why screw was not in unopened package.
  • Dec 28, 2016
    Great customer service fast and easy to deal with... great prices, large inventory
    Jan 13, 2017