PartSelect Reviews

08/30/2015
PartSelect Ratings and User Reviews. PartSelect is rated 9.2 out of 10 from 1191 reviews.
PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM ... Show More PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only sell appliance parts - we provide tools for success at every stage of repair. From empowering consumers to fix it themselves, to assisting with the troubleshooting process, to diagnosing the problem, to installing the part. With over two million OEM appliance parts, over 700 instructional videos, an extensive library of repair guides, same-day shipping, 30-day returns, an active social media community to help with tough questions, and thousands of personal repair stories shared by customers paying it forward - we've got you covered.
Circle of Excellence - PartSelect

2014 Platinum

Circle of Excellence

6 years

PartSelect Rating

More About PartSelect

Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.3 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Rating Past 3 Months Past Month

Positive

95% 95%

Neutral

2% 1%

Negative

3% 3%

Ease of Finding What
You Are Looking For:

9.1 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

9.4 out of 10

Product Selection:

9.2 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.3 out of 10

Shipping Charges:

7.3 out of 10

Variety of Shipping Options:

8.4 out of 10

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.5 out of 10

Returns Process:

7.3 out of 10

Recent Reviews for PartSelect

Showing 321 - 340 of 1191 Reviews
  • Aug 9, 2015
    So far, I am happy. Check back when my order i s delivered.
  • Aug 9, 2015
    very great site went a bought a new fridge now gonna try info from site to repair old one
  • Aug 9, 2015
    The website is great, the diagrams could be of better quality.
  • Aug 9, 2015
    EXCELLENT CUSTOMER SERVICE AND SHIPPING TIME !
  • Aug 9, 2015
    Ordering was simple and easy, and the price was extremely competitive!
  • Aug 8, 2015
    Easily ascessible on the computer.
  • Aug 8, 2015
    This is my second time ordering and they provided a great servide. I've recommended PartSelect to many of my friends. All have thanked me for giving them the web address.
  • Aug 8, 2015
    Finally we have found a parts suppliers that actually has products we need. Yippee
  • Aug 3, 2015
    Shiping charges are too high.
    Aug 9, 2015
  • Aug 1, 2015
    Aug 9, 2015
    quick delivery. good product
  • Jul 29, 2015
    Easy to use web site with good graphics. Minimizes need to hunt through obscure menus.
    Aug 8, 2015
  • Jul 29, 2015
    Part Select works great if you know the part number, nut not as well if you only know the model number. I needed to research the net to find a user manual that gave me the part number, otherwise I would never have placed the order; that link should be available through PartSelect. The part number should be associated with a model number. Although I input the model number (ieb218300) the associated part didn't appear. When I found the part number (1105685) it was available
    Aug 9, 2015
  • Jul 27, 2015
    The "how to do it " video was excellent. Shipping costs are high
    Aug 8, 2015
  • Jul 25, 2015
    I gave 10/10 on everything because it true. Super easy to diagnose, find and buy the part. Nice to see such a good parts shop webpage in Canada.
    Aug 8, 2015
    order was canceled before shipping but still charged for shipping
  • Jul 25, 2015
    Aug 9, 2015
    very dsiapointed,still waiting for my part for wash mashine
  • Jul 25, 2015
    I could not locate Part based on the website drawing. I called and I got a representative immediately who was very helpful and help me find my part
    Aug 9, 2015
  • Jul 20, 2015
    Aug 8, 2015
    The part was correct; instructions were simple and easy; and the part works.
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