TaxAct Reviews

12/09/2016
TaxAct, a privately held development and marketing company that was founded in 1998, specializes in tax preparation software and Web-based services. TaxAct provides its users the highest degree of accuracy and completeness and is designed by in-house programmers, CPAs (Certified Public Accountants), and tax accountants.
Circle of Excellence - TaxAct

2009 Winner

Circle of Excellence

6 years

TaxAct Rating

More About TaxAct

Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

9.3 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Rating Past 3 Months Past Month

Positive

93% 92%

Neutral

4% 3%

Negative

4% 5%

Ease of Finding What
You Are Looking For:

8.2 out of 10

Design of Site:

8.3 out of 10

Satisfaction With Checkout:

8.7 out of 10

Product Selection:

8.5 out of 10

Clarity of Product Information:

8.5 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.3 out of 10

Shipping Charges:

8.6 out of 10

Variety of Shipping Options:

8.7 out of 10

On-Time Delivery:

9.1 out of 10

Order Tracking:

8.9 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

8.9 out of 10

Product Availability:

9.2 out of 10

Returns Process:

Unavailable

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