TaxAct Reviews and Store Ratings | Bizrate

TaxAct Reviews

09/25/2017
TaxAct Ratings and User Reviews. TaxAct is rated 9.0 out of 10 from 51 reviews.
TaxAct, a privately held development and marketing company that was founded in 1998, specializes in tax preparation software and Web-based services. TaxAct provides its users the highest degree of accuracy and completeness and is designed by in-house programmers, CPAs (Certified Public Accountants), and tax accountants.
Circle of Excellence - TaxAct

2009 Winner

Circle of Excellence

6 years

TaxAct Rating

More About TaxAct

Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

8.8 out of 10

Overall Rating Past 3 Months Past Month

Positive

69% 70%

Neutral

19% 17%

Negative

11% 13%

Ease of Finding What
You Are Looking For:

7.7 out of 10

Design of Site:

8.1 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.3 out of 10

Clarity of Product Information:

8.3 out of 10

Charges Stated Clearly:

8.7 out of 10

Price Relative To Other
Online Retailers:

8 out of 10

Shipping Charges:

8.6 out of 10

Variety of Shipping Options:

7.9 out of 10

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

8.6 out of 10

Customer Support:

8.5 out of 10

Product Availability:

9.4 out of 10

Returns Process:

Not rated

Recent Reviews for TaxAct

Showing 41 - 51 of 51 Reviews
  • Apr 10, 2017
    Jul 13, 2017
    TaxAct is the best tax preparation software on the market. I will continue to use this product as long as it remainsthe quality product it has been.
  • Apr 10, 2017
    O your preorder from it would be helpful if you stated the product we currently have.
    Jul 13, 2017
  • Jul 13, 2017
    Very important to process my taxes information
  • Apr 04, 2017
    Still the best buy on the market
    Jul 12, 2017
  • Jul 11, 2017
    Changes are a PITA - but in this day and age almost predictable just to do whatever is there excuse or reason.
  • Jul 10, 2017
    I had to log in FOUR time during the buying experience. WHY??
  • Jul 08, 2017
    Great product
  • Mar 29, 2017
    Jul 01, 2017
    Order is for 2017 version not available till Jan 2018
  • Jun 28, 2017
    I did notice a significant price increase.
  • Jan 29, 2017
    I don't like the constant increase in prices especially for myself as I am a repeat customer. Also I got no discounts or promopromotions this year.
    Jun 28, 2017
  • Jun 28, 2017
    TaxAct is good, but needs improvements in manuvering thru the system..