TaxAct Reviews and Store Ratings | Bizrate

TaxAct Reviews

09/25/2017
TaxAct Ratings and User Reviews. TaxAct is rated 9.0 out of 10 from 51 reviews.
TaxAct, a privately held development and marketing company that was founded in 1998, specializes in tax preparation software and Web-based services. TaxAct provides its users the highest degree of accuracy and completeness and is designed by in-house programmers, CPAs (Certified Public Accountants), and tax accountants.
Circle of Excellence - TaxAct

2009 Winner

Circle of Excellence

6 years

TaxAct Rating

More About TaxAct

Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

8.8 out of 10

Overall Rating Past 3 Months Past Month

Positive

69% 70%

Neutral

19% 17%

Negative

11% 13%

Ease of Finding What
You Are Looking For:

7.7 out of 10

Design of Site:

8.1 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.3 out of 10

Clarity of Product Information:

8.3 out of 10

Charges Stated Clearly:

8.7 out of 10

Price Relative To Other
Online Retailers:

8 out of 10

Shipping Charges:

8.6 out of 10

Variety of Shipping Options:

7.9 out of 10

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

8.6 out of 10

Customer Support:

8.5 out of 10

Product Availability:

9.4 out of 10

Returns Process:

Not rated

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