The Vermont Teddy Bear Co. Reviews

The Vermont Teddy Bear Co. Ratings and User Reviews. The Vermont Teddy Bear Co. is rated 9.2 out of 10 from 108 reviews.
Send a Bear-Gram gift, the creative alternative to flowers for any occasion. The Vermont Teddy Bear Company has over 100 different bears for you to choose from.
Circle of Excellence - The Vermont Teddy Bear Co.

2013 Winner

Circle of Excellence

12 years

The Vermont Teddy Bear Co. Rating

More About The Vermont Teddy Bear Co.

Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Rating Past 3 Months Past Month


94% 95%


1% 0%


4% 5%

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9.2 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

9.2 out of 10

Clarity of Product Information:

9.2 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.0 out of 10

Shipping Charges:

7.1 out of 10

Variety of Shipping Options:

8.6 out of 10

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.5 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.6 out of 10

Returns Process:

9.0 out of 10

Recent Reviews for The Vermont Teddy Bear Co.

Showing 81 - 100 of 108 Reviews
  • May 7, 2015
    I've used them for years and have always enjoyed the service
  • May 7, 2015
    Thrilled to have a VT Bernie Bear! Very clever and very appropriate! Go Bernie! Wish some portion of the price would go towards his campaign.
  • May 7, 2015
    There could be more time for online questions at the customer service page, I was cut off to a blank screen before I could ask about an order. The online seems to be at the "robotic speed" which some of us do not possess. (I am a slow keyboard operator) I wanted to retrieve an order number or confirmation number on an order I was finishing, & the screen went bye-bye.
  • May 7, 2015
    love the bears!!
  • May 7, 2015
    We are extremely happy with the company and their bears. They are truely a unique gift. My husband bought me my first high quality bear 2 years ago and we are return customers. Highly satisfied with the quality of the product and the service. I had to speak to customer service and they were extremely helpful and friendly. Will deffinately recommend Vermont Teddy Bear Co. to everyone. They are pricy, but then again I will not buy a stuffed bear from anywhere but the Vermont Teddy Bear Co. They last for years and are absolutely adorable. One thing that did bother me was the options on the BIG BEARS. We could not customize the paws on the bigger bear as on the smaller bears. But it won't stop me from coming back. Perhaps this option could be added on the big bears too. Overall extremely satisfied and can't help but smile when I look at my bear.
  • May 7, 2015
    Love these bears!
    May 11, 2015
    Thank you so much! My Mom loved her Mother's Day Bear!
  • May 7, 2015
    Every time I purchase from them, I am 100% satisfied.
  • May 7, 2015
    Is a teddy bear perfect for any occasion
  • May 6, 2015
    This survey should be after I receive product, but the variety of bears good
  • May 6, 2015
    It's a great place to shop
  • May 6, 2015
    I have purchased from Vermont Teddy Bear Co several times and I continue to purchase from your company due to satisfaction of merchandise. Cost and shippping is a bit high however I alway move forward with my purchase due to quality and satisfaction of purchase.
  • May 5, 2015
    They are awesome and very helpful
  • May 1, 2015
    love the website.
    May 6, 2015
  • Apr 29, 2015
    May 5, 2015
    I got this for a co-worker who is having a baby in August. She loves it. She said it brought back memories of her childhood (they would stop at your store on their way back from vacation and get some bears).
  • Apr 29, 2015
    so far so good
    May 7, 2015