ThinkGeek.com Reviews

08/28/2014
Circle of Excellence - ThinkGeek.com

2013 Winner

Circle of Excellence

5 years

ThinkGeek.com Rating

More About ThinkGeek.com

Overall Satisfaction:

9.1 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Rating Past 3 Months Past Month

Positive

95% 95%

Neutral

2% 2%

Negative

3% 3%

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.2 out of 10

Shipping Charges:

7.0 out of 10

Variety of Shipping Options:

8.4 out of 10

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.0 out of 10

Returns Process:

8.6 out of 10

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