Tmart.com Reviews

07/04/2015
Tmart.com Ratings and User Reviews. Tmart.com is rated 8.1 out of 10 from 895 reviews. Last rated on 07/04/2015.

Tmart.com Rating

More About Tmart.com

Overall Satisfaction:

8.1 out of 10

Would Shop Here Again:

8.3 out of 10

Likelihood To Recommend:

8.2 out of 10

Overall Rating Past 3 Months Past Month

Positive

80% 81%

Neutral

5% 4%

Negative

15% 14%

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

8.6 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.6 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.8 out of 10

Shipping Charges:

9.1 out of 10

Variety of Shipping Options:

8.8 out of 10

On-Time Delivery:

8.3 out of 10

Order Tracking:

8.1 out of 10

Product Met Expectations:

7.9 out of 10

Customer Support:

7.6 out of 10

Product Availability:

8.7 out of 10

Returns Process:

7.1 out of 10

Recent Reviews for Tmart.com

Showing 1 - 20 of 895 Reviews
  • Jul 4, 2015
    i enjoyed shopping here

    From Tmart.com

    Dear Customer, Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!
  • Jul 4, 2015
    great merchandise, affordable, free shipping is the cherry on the icing. i will be back again and again.

    From Tmart.com

    Dear Customer, Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!
  • Jul 4, 2015
    I was very surprised by the price of the item I was looking for Ebay was about double!

    From Tmart.com

    Dear Customer, Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!
  • Jul 4, 2015
    always satisfied however why are items shipped to Canada with Chinese intructions NO ENGLISH ?

    From Tmart.com

    Dear Customer, Sorry for all inconvenience caused by us. Would you mind contacting our live chat staff and telling them the details of your problem? Here is link: http://www.tmart.com/support/live-chat.html We will do our best help you solve the ... Read full response »
  • Jul 4, 2015
    I was pleased with my first experience with Tmart.com and am sure I will be purchasing in the future.

    From Tmart.com

    Dear Customer, Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!
  • Jul 3, 2015
    I am satisfied with Tmart and I will most likely continue shopping at that company. I wish the company would offer more product information.

    From Tmart.com

    Dear Customer Thank you so much for your encouragement and support. This can become a motive force to keep us going!
  • Jul 3, 2015
    just ordered hoping for the best,will let you know.

    From Tmart.com

    Dear Customer, Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!
  • Jul 3, 2015
    1st order, we'll see . . .

    From Tmart.com

    Dear Customer, Sorry for all inconvenience caused by us. Would you mind contacting our live chat staff and telling them the details of your problem? Here is link: http://www.tmart.com/support/live-chat.html We will do our best help you solve the ... Read full response »
  • Jul 3, 2015
    I am so glad i found Tmart ..i like how i can live chat with Customer service ..very friendly...They have a large variety of quality products..

    From Tmart.com

    Dear Customer, Sorry for all inconvenience caused by us. Would you mind contacting our live chat staff and telling them the details of your problem? Here is link: http://www.tmart.com/support/live-chat.html We will do our best help you solve the ... Read full response »
  • Jul 3, 2015
    Tmart has a very large selection and it was easy to find and check out. I will use them again in the future.

    From Tmart.com

    Dear Customer, Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!
  • Jul 2, 2015
    I always recommend tmart to all my customers,your company is great to work with.

    From Tmart.com

    Dear Customer, Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!
  • Jul 2, 2015
    So far so good

    From Tmart.com

    Dear Customer, Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!
  • Jul 2, 2015
    I was very happy with the well designed website and range of products

    From Tmart.com

    Dear Customer, Thank you for your positive feedback.We will continue to do our best to serve you. Have a nice day!
  • Jul 2, 2015
    Nothing to say but continue serving quality product

    From Tmart.com

    Dear Customer Thank you so much for your encouragement and support. This can become a motive force to keep us going!
  • Jun 23, 2015
    Very good place for online shopping.
    Jul 3, 2015

    From Tmart.com

    Dear Customer Thank you so much for your encouragement and support. This can become a motive force to keep us going!
  • Jun 23, 2015
    I like to buy better from US shipping option because it is faster.
    Jul 3, 2015

    From Tmart.com

    Dear Customer, Thank you for your positive feedback .Your encouragement will keep us moving forward .We are look forward to doing business with you in future. Have a nice day!
  • Jun 21, 2015
    The things I buy usually don't work for long. Some never work. It is impossible to return anything.
    Jul 4, 2015

    From Tmart.com

    Dear Customer, Sorry for all inconvenience caused by us. Would you mind contacting our live chat staff and telling them the details of your problem? Here is link: http://www.tmart.com/support/live-chat.html We will do our best help you solve the ... Read full response »
  • Jun 17, 2015
    Good products; fast service with US products; slow with Chinese; difficult to reach customer service
    Jul 2, 2015
    This company, TMart, does not have one millionth the customer service of amazon or ebay, for example. They have only online chats with customer reps that have no ability to speak English or solve problems. On June 17, 2015, I placed an order: 150617YR75Y3, of 3 LED bulbs. These bulbs are not useable in America, and I don't understand why they are even offered. First, they are 220 volt, which means that they will only be half as bright on our 110 currant. Second, the socket screw in is an “intermediate” screw, which is not used at all in America. We use only “medium' and “candelabra”. I tried but couldn't even get an adapter for them. I wanted a refund and a postage tag to send them back, but they wouldn't even consider it. I WILL NEVER SHOP HERE AGAIN.

    From Tmart.com

    Dear Customer Your recognition is our motivation in developing our business to serve you even better.If you have any question,please feel free to contact us at: http://www.tmart.com/support/live-chat.html
  • Jun 16, 2015
    good products at a good price
    Jul 3, 2015
    unit not charging properly,, stops charge at 75%.. wont charge fully,,,

    From Tmart.com

    Dear Customer Thank you so much for your encouragement and support. This can become a motive force to keep us going!
  • Jun 9, 2015
    Nice new company for me to find cool stuff
    Jul 3, 2015
    Great service, low price, quick delivery.

    From Tmart.com

    Dear Customer Thank you so much for your encouragement and support. This can become a motive force to keep us going!
Show
Hide
Hide