Reviews and Store Ratings | Bizrate Reviews

11/23/2017 Ratings and User Reviews. is rated 9.4 out of 10 from 166 reviews.
Circle of Excellence -

2016 Winner

Circle of Excellence

4 years Rating

More About

Overall Satisfaction:

9.4 out of 10

Would Shop Here Again:

9.5 out of 10

Likelihood To Recommend:

9.5 out of 10

Overall Rating Past 3 Months Past Month


81% 81%


15% 15%


4% 5%

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9 out of 10

Satisfaction With Checkout:

9.4 out of 10

Product Selection:

9.2 out of 10

Clarity of Product Information:

9.1 out of 10

Charges Stated Clearly:

9.5 out of 10

Price Relative To Other
Online Retailers:

9 out of 10

Shipping Charges:

8.2 out of 10

Variety of Shipping Options:

8.9 out of 10

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.5 out of 10

Customer Support:

9.4 out of 10

Product Availability:

9.6 out of 10

Returns Process:

10 out of 10

Recent Reviews for

Showing 131 - 150 of 166 Reviews
  • Sep 12, 2017
    Great experience shopping, good price and checking out easily with PayPal. The only thing lacking was a projected ship/arrival date. I guess we've become spoiled with Amazon delivering quickly and boasting about it!
  • Sep 11, 2017
    Great price will shop again
  • Sep 11, 2017
    Sales representative over the phone was a huge help, helped me pick the right product for my truck
  • Sep 11, 2017
    Overall great shopping experience. All the information and specifications about the items were clear. I will be shopping here again.
  • Aug 29, 2017
    Sep 11, 2017
    Not satisfied with Rough country lift kit for the following reasons:1. Installation Instructions vague2. Customer support at TS could not help but referred to Rough Country3. Rough country Tech Support gave conflicting answers on issues and that caused me to have to remove and reinstall some components.4. Will never buy or encourage anyone to buy from Rough Country
  • Sep 11, 2017
    Thanks for offering PayPal checkout.
  • Sep 09, 2017
  • Sep 08, 2017
    Truck Spring . com is a pleasure to deal with
  • Sep 08, 2017
  • Sep 07, 2017
  • Aug 10, 2017
    my particular make and model of car was not listed in the choices provided. I had to do a search giving the details of my car and I was then able to find what I was looking for.
    Sep 06, 2017
    I placed my order via internet purchase. Truckspring contacted me within 24 hour to let me know they did not have my ordier in stock and asked if I wanted to keep my order with them. They promesed me I would have my order ready within 7-10 days ready to ship. I waited for my parts. Truckspring was on time with the delivery and shipped it out immediately. I got my order 4 days later. I am very happy with the service they provided me and they replied to my emails within 24 hours. Great customer service and quality product. Thank you,
  • Aug 22, 2017
    Sep 06, 2017
    I emailed with a question and got a quick replay. Order was shipped quickly for a great (best I found) price.
  • Sep 06, 2017
    ordering was awesome
  • Sep 05, 2017
    Great spring selection
  • Sep 05, 2017
    Easy to navigate web site,lots of info on the parts offered and what parts are in stock today.
  • Sep 05, 2017
    Easy checkout
  • Aug 24, 2017
    Quick and easy.
    Sep 04, 2017
    Fast and easy.
  • Sep 02, 2017
    Check out would not accept my Bank of America Visa card
  • Sep 01, 2017
    Great price wish I could have got the coupon codes to work
  • Aug 31, 2017
    It was easy finding my part especially with the 360 pictures . ifelt sure it was the correct part after I seen pictures .