UMIDirect Reviews

UMIDirect Ratings and User Reviews. UMIDirect is rated 7.3 out of 10 from 21 reviews. Last rated on 02/18/2015.

UMIDirect Rating

More About UMIDirect

Overall Satisfaction:

7.3 out of 10

Would Shop Here Again:

8.0 out of 10

Likelihood To Recommend:

7.9 out of 10

Overall Rating Past 3 Months Past Month


67% 0%


0% 0%


33% 100%

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

9.2 out of 10

Clarity of Product Information:

9.4 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

8.8 out of 10

Shipping Charges:

8.3 out of 10

Variety of Shipping Options:

8.5 out of 10

On-Time Delivery:

8.0 out of 10

Order Tracking:

6.3 out of 10

Product Met Expectations:

7.0 out of 10

Customer Support:

7.5 out of 10

Product Availability:

7.1 out of 10

Returns Process:

7.5 out of 10

Recent Reviews for UMIDirect

Showing 1 - 20 of 21 Reviews
  • Feb 18, 2015
    You Should Offer Free Shipping all the time. That is why I would search for the items I need on other sites.
    Mar 13, 2015
  • Jan 28, 2015
    prices were better than other online sellers with the same brands. Checkout was fast and simple
  • Jan 28, 2015
    I'm happy with all the purchases I had done in the past.
  • Jan 28, 2015
    Great site will return Alot of product Good prices
  • Jan 26, 2015
    Please just ship my stuff out soon, Thanks
    Feb 7, 2015
  • Jan 25, 2015
    Easy site to use. Prices are very good.
  • Jan 23, 2015
    Bought Otto hats here B4 - good quality, good price, good service.
  • Jan 21, 2015
    Feb 5, 2015
    My items would have arrived in a timely fashion if the shipping address was correct. It was not. I had provided the correct address with my order. Need quality control in that area. Also suggest that you provide customer with tracking number on shipments. I had to request after time went by when order should have arrived. About a 6 day delay. Once the issue was discovered your customer service did help resolve the issue.
  • Jan 21, 2015
  • Jan 17, 2015
    So far I have been very satified with the puchase experience however today I had dificulty going back to modify my order I finally figured out I had to go back to the home page to change the order.
    Jan 30, 2015
    I ordered a 2 pair of 33ul stacks and got 32 ul stack still waiting to have theis re
  • Jan 16, 2015
    They have great prices and easy to order!
  • Jan 15, 2015
    First shopping experience with UMIDirect...did not know anything about the company. Will be better equipped to rate after the merchandise is received. So far the buying experience has been good, and the value seems VERY good...we shall see.
    Feb 1, 2015
    I was looking for a particular style cap made by Otto...I was able to find the cap, and order 6 caps at a great savings. If in the market agian, I will surely use UMIDirect.
  • Jan 15, 2015
    The answers to most of these questions really somewhat hinge on the actual product, the process can be flawless yet the product falls short. I would entertain the option of completing survey after product delivery.
  • Jan 11, 2015
    Good products. Good price. Great free shipping. Easy to find the products that I need. Thank you.
  • Jan 9, 2015
    Jan 19, 2015
    Excellent experience, fast shipping. They contacted me immeditaley due to backorder of one of the items. They relesased my order immeditely as I requested, and expect the final portion of it in the next couple of weeks. The response from customer service via email was fast.
  • Jan 5, 2015
    This was my first online purchase with UMI Direct for my company and it seemed to go smoothly. No complaints at the moment!
  • Jan 4, 2015
    Item looks to be just what she wanted. Thank you.
  • Jan 3, 2015
    I was very pleased to find these aprons. They are perfect for me.
  • Jan 1, 2015
    first time buyer , items prices wright will buy more
  • Dec 9, 2014
    Great product, material and quality
    Jan 2, 2015
    I am using UMIDirect for many years for my business and I love the product and the quality service