www.RabbitAir.com Reviews

08/21/2014
www.RabbitAir.com Ratings and User Reviews. www.RabbitAir.com is rated 9.3 out of 10 from 49 reviews. Last rated on 08/11/2014.

www.RabbitAir.com Rating

More About www.RabbitAir.com

Overall Satisfaction:

9.3 out of 10

Would Shop Here Again:

9.4 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Rating Past 3 Months Past Month

Positive

97% 100%

Neutral

1% 0%

Negative

2% 0%

Ease of Finding What
You Are Looking For:

9.2 out of 10

Design of Site:

9.1 out of 10

Satisfaction With Checkout:

9.3 out of 10

Product Selection:

9.2 out of 10

Clarity of Product Information:

9.3 out of 10

Charges Stated Clearly:

9.7 out of 10

Price Relative To Other
Online Retailers:

8.2 out of 10

Shipping Charges:

9.0 out of 10

Variety of Shipping Options:

8.6 out of 10

On-Time Delivery:

9.5 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.7 out of 10

Returns Process:

9.5 out of 10

Recent Reviews for www.RabbitAir.com

Showing 1 - 20 of 49 Reviews
  • Aug 11, 2014
    it was easy to navigate.

    From www.RabbitAir.com

    Dear Valued Customer, That's great! We are happy to hear you have found our Rabbit Air website easy to navigate! Rabbit Air is currently working on a new website that will make the online shopping experience more enjoyable for our customers, so once ... Read full response »
  • Aug 7, 2014
    I can't wait to see my RabbitAir!
    Aug 19, 2014

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback! We are happy to hear that you have decided to try our Rabbit Air purifier and we hope that it exceeds your expectations! Thank you and have a wonderful day! Regards, The ... Read full response »
  • Aug 7, 2014
    I never found the LogIn function on the home page for previous purchasers. BUT the availability of prompt customer support via typing was appreciated. Tamira was very helpful and supplied me with the link and gave me the product information of my previous purchase.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for your feedback. We are so happy to hear that our lovely Tamina was able to help! Rabbit Air is currently working on a new website that will make the online shopping experience more enjoyable for our customers, so ... Read full response »
  • Aug 6, 2014
    I spent over an hour trying to order 2 air purifiers and could not. I ended up doing the chat and was told to switch browsers. I was using IE and I got to the point where I was not going to purchase from you. My order was 900.00. I have ordered 2 in the past

    From www.RabbitAir.com

    Dear Valued Customer, We appreciate the time you have taken to give us your feedback. We are so sorry to hear that you have experienced some issues when attempting to place an order through our Rabbit Air website. Rabbit Air is currently working on ... Read full response »
  • Aug 4, 2014
    I love my Rabbit-Air air purifiers. I have two of the designer series: one in my office and one at home. They work extremely well and require very little maintenance. They also look fabulous, are extremely quiet and blend in to the décor rather than other brands that look like something that should be in a hospital!

    From www.RabbitAir.com

    Dear Valued Customer, Wow! We are so happy to hear that you've enjoyed the stylish look of your Rabbit Air purifier and we hope that it continues to work well for you for many years to come! Thank you for your wonderful feedback and have a great ... Read full response »
  • Aug 4, 2014
    This is my third air purify that I am buying from Rabbit Air.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for your loyalty! We are so happy to hear that your Rabbit Air purifiers have worked well for you and we hope that they continue to do so for many years to come! If in the future we shall be of any assistance, please ... Read full response »
  • Aug 3, 2014
    I will test out the product and then place a review on line about the product. However, your customer care team are courteous and respond promptly with any inquiries.
    Aug 14, 2014

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for your feedback! We are happy to hear that you have decided to try our Rabbit Air purifier and we hope that it exceed your expectations. We are also happy to hear that our Rabbit Air Customer Care Team was able to ... Read full response »
  • Aug 2, 2014
    Aug 17, 2014
    The instruction manual would be 100% better if it contained detailed explanations of each feature and recommended settings based on several characteristics of the environment the product will be us in.
  • Aug 1, 2014
    very happy with my machine

    From www.RabbitAir.com

    Dear Valued Customer, That’s great news! We are happy to hear that you are enjoying your Rabbit Air purifier and we hope that it continues to live up to your expectations! Thank you and have a great day! Best Regards, The Rabbit Air Team ... Read full response »
  • Aug 1, 2014
    Great products, work as well as they say they do.

    From www.RabbitAir.com

    Dear Valued Customer, We are happy to hear that your Rabbit Air purifier has been working well for you. Thank you for taking the time to give us your feedback! If in the future you shall need assistance, please don’t hesitate to contact us on our 24 ... Read full response »
  • Jul 31, 2014
    Good product been in operation two years.
    Aug 10, 2014
    Quick service, good product.

    From www.RabbitAir.com

    Dear Valued Customer, That's great! Thank you for taking the time to give us your feedback. We are happy to hear that your Rabbit Air purifier has lived up to your expectations and we hope that it continues to do so for many years to come! If in the ... Read full response »
  • Jul 26, 2014
    Great company. Highly recommended. Customer service is excellent.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for your feedback! We are happy to hear that our Rabbit Air Team was able to provide you with the great customer service you deserve and we hope that your Rabbit Air purifier exceeds your expectations! Please feel ... Read full response »
  • Jul 26, 2014
    You need to allow a continue shopping button on the shopping cart screen. I was buying three items and had to hit the top tab to get back to my section of the site i was shopping on.

    From www.RabbitAir.com

    Dear Valued Customer, We appreciate the time you have taken to give us your feedback. Rabbit Air is currently working on a new website that will make the online shopping experience more enjoyable for our customers, so once it launches, please ... Read full response »
  • Jul 25, 2014
    asked online chat about promos or coupon- told "none" available- Why do you have the promo or coupon box if you don't use any?Anyway, buying first air purifier for 83 yr. old mother. Did some internet research, Your reviews were good and your site did a good job of comparing your product with others.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for your feedback! We are so happy to hear that you have decided to purchase a Rabbit Air purifier and we hope that it exceeds your mother's exceptions! Although Rabbit Air isn't currently offering any discounts or ... Read full response »
  • Jul 20, 2014
    RabbitAir has a great product. They use a razor pricing model (i.e. filters are expensive). We have multiple RabbitAir purifiers and need to change filters frequently due to severe allergies - while I understand that they don't often offer coupons it would be nice if they had a buy x get one free loyalty program. [Incidentally I note that their filters are also offered on Amazon, but I bought directly to allow them to avoid Amazon's cut]

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. We are happy to hear that your Rabbit Air purifier has worked well for you and we hope that it continues to alleviate your severe allergies. Although we do not offer any ... Read full response »
  • Jul 18, 2014
    The Rabbit Air Filters work great. Moments after I installed all the filters, very easy, and plugged the unit in, I noticed a dramatic difference in the air of the entire room. I use this product at home and in my office and it's a life changing experience. The only thing I regret is that now, I can notice unclean air everywhere I go.
    Jul 26, 2014

    From www.RabbitAir.com

    Dear Kuizzy, That’s great! We are so happy to hear that your Rabbit Air purifier has significantly improved the quality of air in your home and we hope that it continues to do so for many years to come! Thank you for your wonderful feedback and have ... Read full response »
  • Jul 18, 2014
    Aug 4, 2014
    Website was great to use. Product is even better.

    From www.RabbitAir.com

    Dear Valued Customer, That’s great news! We are so happy to hear that our Rabbit Air website has been a pleasant experience for you and even happier to hear that your Rabbit Air purifier has been working well for you! Have an excellent day! Kind ... Read full response »
  • Jul 15, 2014
    Jul 28, 2014
    the thing that annoyed me the most is when I ordered the item the prices shown online where in USD but no indication of this on the site when I placed my order only found out when I reviewd the charges on my credit card. They need to clearly indicate the prices online are USD
  • Jul 14, 2014
    Aug 7, 2014
    Great company! Love their products! Customer service is impeccable.

    From www.RabbitAir.com

    Dear Valued Customer, Wow! Thank you for taking the time to give us your feedback. We are so happy to hear that you have been satisfied with the service we provide and even happier to hear that your Rabbit Air purifier has worked well for you! Thank ... Read full response »
  • Jul 11, 2014
    best air cleaner in my opinion. Tried many others and this one stands out . Very satisfied
    Jul 21, 2014

    From www.RabbitAir.com

    Dear Valued Customer, That's great news! We are happy to hear that after trying many other air purifiers in the market, our Rabbit Air purifier was able to give you the clean air you deserve! Please feel free to send any other feedback our way. ... Read full response »
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