www.RabbitAir.com Reviews

12/21/2014
www.RabbitAir.com Ratings and User Reviews. www.RabbitAir.com is rated 9.4 out of 10 from 101 reviews. Last rated on 12/21/2014.

www.RabbitAir.com Rating

More About www.RabbitAir.com

Overall Satisfaction:

9.4 out of 10

Would Shop Here Again:

9.4 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Rating Past 3 Months Past Month

Positive

98% 96%

Neutral

2% 4%

Negative

0% 0%

Ease of Finding What
You Are Looking For:

8.6 out of 10

Design of Site:

8.6 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.8 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

7.9 out of 10

Shipping Charges:

8.9 out of 10

Variety of Shipping Options:

8.5 out of 10

On-Time Delivery:

9.5 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.5 out of 10

Customer Support:

9.5 out of 10

Product Availability:

9.7 out of 10

Returns Process:

9.7 out of 10

Recent Reviews for www.RabbitAir.com

Showing 1 - 20 of 101 Reviews
  • Dec 21, 2014
    Website easy to maneuver and pleasant shopping experience. Lots of education and information; thereby, helping me chose which product was right for my needs. Will definitely share this company with others looking for a great air purifier!

    From www.RabbitAir.com

    Dear Ammy, Wow! That's great news! We are so happy to hear that you have enjoyed your Rabbit Air shopping experience, and we hope that Rabbit Air is able to exceed your expectations! Thank you for your wonderful feedback and have a great day! ... Read full response »
  • Dec 21, 2014
    Can't decide if I would recommend RabbitAir products until I have tried them.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. We are so happy to hear that you have decided to try our Rabbit Air purifier! Please feel free to send any other feedback our way, as we would love to hear about your ... Read full response »
  • Dec 21, 2014
    Lack of shipping options to Canada is appalling. Five shipping options are availble to US.
  • Dec 20, 2014
    Excellent web site on the air purifiers.

    From www.RabbitAir.com

    Dear Dan, Thank you for the wonderful feedback! We are so happy to hear that you were able to find all the information you needed on our Rabbit Air webiste! If in the future you shall need any assistance, please do not hesitate to contact us on our ... Read full response »
  • Dec 18, 2014
    Your web is not intuitive........ I kept looking for a full product list at the menu -1 level. It worked fine after I figured what you were thinking, but you need a quick reference to your products.......a list would be helpful.

    From www.RabbitAir.com

    Dear Zeke, Thank you for taking the time to give us your feedback. We are so sorry to hear that you have found our Rabbit Air website a bit confusing. We take all of our customers concerns very seriously and we are always striving to improve. We ... Read full response »
  • Dec 17, 2014
    So good so far

    From www.RabbitAir.com

    Dear Mashal, Thank you for taking the time to give us your feedback! We are so happy to hear that your Rabbit Air shopping experience has been a good one! If in the future you shall need any assistance, please do not hesitate to contact us! Thank ... Read full response »
  • Dec 16, 2014
    Some of your survey questions are not applicable since this is my first purchase from Rabbit. Buying experience was good and very easy. :-) Bought two BioGS 2,0 Ultra Quiet Air Purifiers, disappointed I could not get a discount.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback! We are so happy to hear that you have decided to try our Rabbit Air purifier, and although we seldom offers any discounts or promotions we do offer free shipping on all ... Read full response »
  • Dec 14, 2014
    Website was clear, concise, informative and easy to use. How to wall mount the Minus2A was lacking, however.

    From www.RabbitAir.com

    Dear Timo, Thank you for taking the time to give us your feedback. We are so happy to hear that you have been satisfied with your Rabbit Air purifier and we hope that it can exceed your expectations! We are sorry that the MinusA2 Wall Mount Bracket ... Read full response »
  • Dec 13, 2014
    I've heard great testimonials about the products. I have been seeing environmental doctors and I still feel tired and headachy most of the time. I'm really hoping this product will change the quality of my life.

    From www.RabbitAir.com

    Dear Patti, That's great news! We are so happy to hear that you have decided try our Rabbit Air purifier and we hope that it exceeds your expectations! If in the future you shall have any questions about your new Rabbit Air purifier, please do not ... Read full response »
  • Dec 12, 2014
    Replacements are pricey and add to the total cost of operation.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. Although Rabbit Air seldom offers any discounts or promotions on replacement filters we offer free shipping on all filters, and accessories and have some of the ... Read full response »
  • Dec 10, 2014
    We have two Air Filters from RabbitAir and LOVE them. Would hate to have to do without them.
    Dec 21, 2014
    Love RabbitAir.com

    From www.RabbitAir.com

    Dear Deb, That's great news! We are so happy to hear that your Rabbit Air purifier has been able to make a significant difference in your home and we hope that it continues to do so for many years to come! Have a wonderful day! Regards, The Rabbit ... Read full response »
  • Dec 8, 2014
    Dec 16, 2014
    so far so good.

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. We are so happy to hear that you have decided to try our Rabbit Air purifier and we hope that it exceeds your expectations! If in the future you shall need any assistance, ... Read full response »
  • Dec 1, 2014
    Dec 11, 2014
    High quality product.

    From www.RabbitAir.com

    Dear Os, Thank you for your wonderful feedback. We are so happy to hear that your Rabbit Air purifier has been working well for you and we hope that it continues to do so for many years to come! Have a great day! Regards, The Rabbit Air Team ... Read full response »
  • Dec 1, 2014
    I wish that they would offer some discounts on Air Filter Replacements. Once a person spends $500 on the unit, you guys KNOW that the customer is coming back for replacement filters. I guess you do it so that it really can't be sold at a lower price elsewhere, but maybe ONCE A YEAR you could offer a discount with a limit on number of purchases. I own 2 rabbit air purifiers, and I love them. LOVE THEM. People always ask me what the unit is; and I like explaining it to them. A unique and top-of-the-line product. Thanks.
    Dec 18, 2014
    I *sadly* was unable to replace my filter for quite some time, so I was not using my RabbitAir purifier. Once I got the replacement filter and started my machine back up, I could INSTANTLY tell there was a difference in the air quality of my home. Thank you!

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. We are so happy to hear that your Rabbit Air purifier has lived up to your expectations. Although Rabbit Air seldom offers any discounts or promotions on replacement ... Read full response »
  • Nov 28, 2014
    I love their products and they have great technical support.
    Dec 15, 2014
    You guys are great!

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. We are so happy to hear that your Rabbit Air purifier has been working well for you and even happier to hear that our Rabbit Air Team was able to assist you with ... Read full response »
  • Nov 28, 2014
    The MinusA2 purifier does more for me and my wife than reduce the dust in the air; it also helps us sleep soundly at night by providing white noise and a soft glow in the room. I am happy to know that I can now give the same as a gift to my step family whom have a greater need for clean air than we do.
    Dec 13, 2014

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. We are so happy to hear that you have been enjoying your MinusA2 air purifier! We think it's amazing that you would make this purchased for your loved ones and we hope ... Read full response »
  • Nov 27, 2014
    we bought an air cleaner from rabbit about 7 years ago ..maybe even longer than that! anyway we love our machine and would certainly buy another one if we ever need one and tell our friends how great this product is. I did much research before buying and there were only a few that even half measured up to yours in features. it certainly wasn't the cheapest one but we are glad we spent the money on the rabbit . we live in Canada so of course we have to pay exchange etc and shipping but it is what it is I guess ...I wish you had a Canadian outlet !!!! sincerely nita
    Dec 14, 2014
    as usual rabbit gave me the same fine service they always do! I am sticking with them always! sincerely nita in canada

    From www.RabbitAir.com

    Dear Nita, Wow! Thank you for your wonderful feedback. We are so happy to hear that you have been enjoying your Rabbit Air purifier! Recently the MinusA2 SPA-780A has been available through the Amazon Canada website. We will be sure to pass along ... Read full response »
  • Nov 26, 2014
    Dec 13, 2014
    Great product Meets my expectations

    From www.RabbitAir.com

    Dear Ira, Thank you for taking the time to give us your feedback. We are so happy to hear that your Rabbit Air purifier was exactly what you were anticipating! If in the future you shall need any assistance, please feel free to contact us on our 24 ... Read full response »
  • Nov 25, 2014
    I am disappointed that you are not offering some sort of recycling program for the filters for your product. I love your product but lack of responsibility regarding end use of your filters is the main reason I would not recommend it in future.
    Dec 17, 2014

    From www.RabbitAir.com

    Dear Valued Customer, Thank you for taking the time to give us your feedback. Although Rabbit Air does not provide their own source of recycling we would be more than happy to take your air purifier and recycle it for you! In the meantime, I will be ... Read full response »
  • Nov 19, 2014
    Dec 15, 2014
    Everything was packaged safely and securely with care. All instructions were well written and pictures were helpful. Quality of all parts is phenomenal and worth every penny!

    From www.RabbitAir.com

    Dear Valued Customer, Wow! Thank you for your wonderful feedback! We are so happy to hear that the instructions have been helpful. Rabbit Air is always striving to improve and we take all of our customers comments and concerns very seriously. If in ... Read full response »
Show
Hide
Hide