Family Video Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.1

Family Video
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.0
Customer Support: 8.7
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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Reviews of Family Video

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
A very fast delivery. All products recieved in good condition. A very satisfied customer. Thank You!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
love the cost of shipping
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
I highly recommend family video.com, my only issue is that it was difficult for me to find the video set I needed. I knew exactly the name of it and typed it in only to receive no response. I had to acroll thru each of the movie titles to find it.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
Their shipping expenses were very reasonable and shippment arrived timely and in good condition
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
I am very pleased with the variety of movies that Family Video offers. I have really gotten some bargains.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
i don't get movies from anywhere else
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
I have recomended you to a friend and will do the same to others.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
Its great!!!!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
Movies came on time. Haven't had a chance to view DVDs yet, but I'm sure they are fine.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
Family Video did their job for the most part. The product was in stock, at a good price and arrived in the time promised. However, the packaging was not robust enough, and the box my product arrived in was slightly damaged.
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